Global Relationship Manager (EVP)
At a glance
Mid-level Account Management role at Fa Euxc Saasfaprod1. London · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build detailed plans for a portfolio of top-priority clients and keep their relationship information current in the CRM
- Earn trust with C-suite leaders and portfolio managers while uncovering and converting additional business
- Run strategic client reviews and coordinate communication between clients, senior leadership, regions, and business lines
- Lead responses to RFP and RFI requests, create useful client content, and represent product and technology developments
- Handle senior-level service or relationship escalations and keep leadership informed about important client changes
What you bring
- At least fifteen years in client-facing alternatives work across sales, relationship management, or business development
- You can guide deal teams from target selection through scoping, pitching, negotiation, and close
- Deep knowledge of financial markets, alternative trading strategies, industry conditions, and behavioral factors
- A track record of creating and delivering large-scale presentations
- You can align stakeholders across varied functions while managing competing priorities
Who this fits
This role suits a senior alternatives professional who can manage priority client relationships while leading complex commercial pursuits. You’ll work across clients, regions, business lines, and senior leadership, with London hybrid work stated as the location arrangement.
From the employer
About Citco:
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.
About the Team & Business Line:
Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
Your Role:
- You will be developing and maintaining detailed Client Plans for a portfolio of the firm’s [Top/Global Priority/Priority] clients;
- Cultivating relationships and building trust with key decision makers (including C-suite, PM, etc.);
- Identify and convert new business opportunities;
- Conduct regular strategic client reviews;
- Acting as liaison between clients and CITCO to communicate strategic initiatives, product/technology developments, people moves, etc. in both directions;
- Enhance CITCO’s reputation and brand value in the market;
- Maintain client data and updates on CITCO’s CRM system;
- Coordinating across multiple lines of business and regions via regular coverage team meetings and informal communication channels;
- Ensure CITCO senior leadership is aware of important client developments;
- Responding to RFP/RFI requests;
- Develop and distribute meaningful content;
- Act as a senior escalation point for service or relationship issues.
About You:
- 15+ years of alternatives experience in client facing roles (sales, relationship management, business development);
- Able to lead a deal team through targeting, scoping, pitching, negotiating and closing;
- Show deep understanding of financial markets, alternative trading strategies, industry dynamics and behavioral drivers;
- Proven ability to create and lead large scale presentations;
- Display creative problem solving and have a solutions based approach to problem-solving;
- Able to coordinate and manage stakeholders across a wide range of functional areas and competing priorities.
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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