Sales Operations Specialist
At a glance
Mid-level Revenue & Sales Operations role at Expereo. Manila · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Maintain back-office systems by keeping sales data accurate and up to date
- Prepare customer quotes, availability checks, and pricing requests, then follow each through completion
- Coordinate internal updates and customer deadlines throughout quoting and order handling
- Answer sales emails with researched responses and produce analysis and reports for the sales team
- Help plan large Internet and SD-WAN RFPs before and after sale, including order checks
What you bring
- You have one to three years in a comparable sales operations position
- You work confidently with Excel formulas, macros, pivot tables, and data analysis tools
- You can use Outlook, PowerPoint, and SharePoint effectively
- A business administration degree is preferred, alongside experience in an international setting
Who this fits
This role suits an organized, detail-focused sales operations professional who can make sound decisions quickly under pressure. You’ll work onsite in Manila on a Philippines mid-shift schedule from 2pm to 11pm to cover EMEA. You’ll need strong written and verbal communication across departments and the ability to start immediately or at short notice.
From the employer
We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne.
Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.
As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.
About the Role
As a Sales Operations Manager, you will assist the Expereo sales team to achieve their targets. You will work on the administration side of the business which includes handling correspondence, reviewing opportunities, and creating as well as distributing quotations.
Responsibilities
- Manage and maintain Expereo’s Back Office Systems through data management
- Create and submit qualified quote requests to customers in a timely manner
- Submit availability and pricing check requests and track them to completion
- Manage the correspondence between internal departments while meeting customer deadlines
- Promptly answer sales queries email communications with researched and thorough answers
- Provide data analysis and sales reports to support the sales team
- Maintain communications through the quoting and ordering process
- Support Sales Project Manager in pre/post-sales planning of large Internet and SD-WAN RFPs.
- Creation and verification of orders
Requirements
- 1-3 years’ experience at a similar role, bachelor’s in business administration preferred
- Highly proficient at Excel formulas, data analysis tools, macros, and pivot tables
- Proficient in Microsoft Office tools (Outlook, PowerPoint, SharePoint)
- Experience in an international environment, preferably within the telecommunications industry
- Self-driven individual with excellent written and verbal communication skills across departments
- Well-organized, meticulous work ethic and an asset to their team for meeting goals and expectations
- Able to make informed, educated, and timely decisions, under pressure and in tight deadlines
- Able to start work immediately/within short notice.
- This role will operate on EMEA-aligned working schedule and to perform work hours during Philippines mid-shift hours (2pm to 11pm) to provide coverage and support for EMEA
Benefits
Beyond the Job
We’re proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.
EEO (Equal Employments Opportunities) Statement:
Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.
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