Sales Engineer
At a glance
Mid-level Solutions & Sales Engineering role at EXFO. Remote, United States · full-time · no salary stated · we estimate $101,113–$169,575 across the United States.
EXFO has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Support U.S. sales by demonstrating testing equipment for service provider and private network customers
- Run technical demos, trade-show support, lab evaluations, and customer training for EXFO solutions
- Build solution proposals, answer technical RFP requirements, and create customer test plans and job aids
- Help customers develop automated testing through custom scripts or applications
- Connect product management with account needs through roadmap input, competitive intelligence, and technical content
What you bring
- At least five years in applications, solutions, support engineering, or relevant fiber, cabling, optical transport, or Ethernet work
- Hands-on field testing experience plus knowledge of optical networks, testing standards, Ethernet, and transport protocols
- An engineering, technology, telecommunications, or optics degree, or equivalent practical experience
- Strong customer focus, technical judgment, communication, presentation, and interpersonal skills
- Fluent written and spoken English, with readiness to travel at least half the time
Who this fits
You’ll suit a customer-facing technical seller who can translate fiber and transport testing into demonstrations, proposals, training, and product guidance. The role is remote within the United States, with Western or Midwestern locations preferred. Expect at least half your time to involve travel.
From the employer
Job Description:
EXFO provides intelligent network test, monitoring, and analytics solutions for the global communications industry. Fixed and mobile network operators, hyperscalers, fiber network constructors, and network equipment manufacturers rely on EXFO for clear insights into network performance, service reliability, and user experience. With more than 40 years of innovation, EXFO combines equipment, software, services, and support to help customers transform fiber-optic, cloud-native, and 5G networks faster and with greater confidence.
EXFO is looking for a dynamic, self-motivated Sales Engineer to partner closely with the U.S. Sales Team, accelerate sales growth, and deliver technical expertise to network operators, hyperscalers, enterprise customers, and fiber construction firms across the United States. The ideal candidate will bring strong knowledge of fiber networks, fiber testing, industry testing standards, telecom network services, Ethernet, and transport testing. Preferred location is the Western or Midwestern U.S.
DUTIES AND RESPONSIBILITIES
Sales Focus:
Support EXFO Sales Team by promoting testing equipment into service provider and private network markets.
§ Provide support at trade shows, conferences, and customer demonstrations focusing on technical product applications.
§ Develop and deploy sales force training curricula in coordination with Sales Manager and Director.
§ Participate in field evaluations to ensure customers are properly trained on EXFO testing solutions.
§ Manage technical aspects of lab evaluations in close coordination with sales manager to ensure product approval.
§ Respond to RFPs in close coordination with sales manager to provide best positive response to technical requirements.
§ Support will consist of maintenance and preparation of demo materials, performing product demonstrations, specific application support for clients and ongoing support.
Customer Focus:
§ Provide solution proposals and justification to suit customer needs.
§ Maintain close supportive relationships with key accounts to ensure smooth acceptance of products.
§ Provide customer training, test plans and job aids when appropriate to ensure smooth acceptance of products.
§ Assists customer with development of test automation solutions to include custom scripts and/or applications.
§ Prepare and present technology seminars to educate customers and potential customers on EXFOs testing solutions.
Product Focus:
§ Provide technical interface between Product Management Team and customers by developing and maintaining key technical relationships at key accounts.
§ Advise Product Management Team on product feature/road map to coordinate with upcoming customer requirements.
§ Provide competitive intelligence – feature set, road map, pricing.
§ Participate in product improvement by identifying product applications and by studying and reporting on market trends.
§ Author/Co-Author application notes and white papers to increase product visibility and acceptance.
§ Explore alternative products and technology integrations that could improve EXFO’s overall solutions and enhance product sales.
TECHNICAL REQUIREMENTS AND EXPERIENCE
§ 5+ years’ experience working as an Applications/Solutions/Support Engineer or similar, or as a Technician in OSP fiber construction, structured cabling infrastructure, DWDM/optical transport, ethernet/transport services or adjacent technology sectors.
§ The candidate should have hands-on experience with field test and measurement, and a strong knowledge of testing standards, optical technology and networks, and ethernet and transport protocols and applications.
COMPETENCIES REQUIREMENTS
§ Extremely customer-oriented
§ Curious with outstanding technical skills
§ Entrepreneurial, motivated, self-starter
§ Action- and results-driven
§ Excellent communication, presentation, and interpersonal skills
§ Able to travel minimum 50%.
Preferred location: Western or Midwestern U.S. Candidates located at preferable area will be prioritized.
ACADEMIC AND PROFESSIONAL REQUIREMENTS
Education: Degree holder/and or equivalent in Engineering, Technology, Telecommunications, Optics. Relevant practical work experience will be considered. Industry Certifications: FOA, FBA, RCDD, DCDC, CCNA are a plus.
Language requirements: English written and spoken.
EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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