Key Account Manager - iGaming Peru
At a glance
Mid-level Account Management role at Evolution. Lima · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage key accounts by connecting customers with internal teams and resolving issues through to completion
- Track promotional campaigns, analyze results, and flag problems that could affect performance
- Present upcoming game launches and commercial opportunities across the company’s product portfolio
- Assess customer needs and coordinate timely delivery of solutions against their objectives
- Use root-cause analysis to improve execution and ensure campaign KPIs are achieved
What you bring
- At least two years in iGaming, preferably in a B2B strategic position
- Senior-level client management experience and a record of managing teams
- Commercial judgment, business development knowledge, and the ability to produce results in complex settings
- Strategic analytical thinking, with strengths in sales, negotiation, decisions, and problem-solving
- Strong spoken and written English plus working knowledge of Microsoft Office, including Excel and PowerPoint
Who this fits
You’ll suit a commercially minded account manager who can manage senior clients, lead teams, and turn customer problems into solutions. The role is based onsite in Lima and includes travel plus work outside regular office hours. A related educational background is preferred.
From the employer
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 40 markets worldwide, working in product innovation, software development, IT solutions, game hosting, and business support. Evolution’s dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally.
We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City, and DigiWheel.
- Liaising with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiatives
- Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise
- Working closely with internal stakeholders to optimize strategy and ensure KPI targets are met
- Representing the entire range of the Company’s products
- Distributing and presenting information to customers about upcoming game releases and opportunities
- Establishing and maintaining effective key account relationships
- Act as an intermediary between internal departments and customers
- Acting as an escalation point for customers for any issues, and drive resolution action
- Providing root-cause analysis, driving continuous improvement and execution of solutions
- Proactively assessing, clarifying, and validating customer needs on an ongoing basis
- Ensuring the timely and successful delivery of Company solutions according to customers’ needs and objectives.
- 2+ years’ experience within the igaming industry, ideally within a B2B strategic role
- Sound commercial awareness and knowledge of business development
- Demonstrate a clear knowledge of how to generate results in a complex commercial environment
- Experienced at effective client management at a senior level
- Proven team management capabilities
- Be analytical with the ability to think strategically
- Have a genuine passion for sales, negotiation, decision-making, and problem-solving
- Educational background in a related field would be preferred
- Strong communication and written ability in English is essential (an additional language would be an asset)
- Proficiency with Microsoft Office Suite, such as Excel and PowerPoint
- Be presentable, willing to travel and work outside of normal office hours
- Any other ad hoc duties related to the role
As a valued Team Member, you will be offered the following:
- Competitive salary
- Exclusive career growth opportunities – multiple key roles in the studio are being filled internally only
- An inclusive and diverse workplace, like-minded colleagues
- Access to Bookboon.com - e-library with 1000s of e-books, online courses, virtual classrooms and audio learnings
- "Grow with EVO" self-development training
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