Pre-Sales Specialist MPS
Ciudad de México Mid-level Solutions & Sales Engineering
At a glance
Mid-level Solutions & Sales Engineering role at Epson. Ciudad de México.
Pay not stated
RoleSolutions & Sales Engineering
SeniorityMid-level
LocationCiudad de México
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Give MPS customers and internal teams technical help before and after sales
- Join sales visits and presentations, while creating demand through strategies tied to quota
- Show equipment before installation and run demonstrations, installations, and equipment reviews
- Build and present proof-of-concept solutions from customer requirements
- Lead responses to technical issues, including compatibility, integration, diagnosis, calibration, and testing
What you bring
- At least five years in MPS pre-sales, solution consulting, or technical support
- Experience guiding customer PoCs that test solution performance and business value
- Strong negotiation ability and a customer-focused approach
- An undergraduate program completed, with intermediate English preferred
Who this fits
You’ll suit a mid-level technical sales role focused on Managed Print Services, customer-facing presentations, and solution validation. The position is based in Ciudad de México and includes national travel of up to half your time. You’ll work under limited supervision and support sales, marketing, service, and regional teams.
From the employer
Long Description
Principal Accountabilities
In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to: Under limited supervision:
- Provide specialized pre-post technical assistance and support for MPS and assist sales and marketing departments
- Collaborate with sales department to develop and generate demand for new business by executing diverse strategies that contribute to reaching quota
- Support sales department with visits and presentations to end users
- Perform pre-installation demonstrations of equipment when required
- Support other countries in the region when required
- Support the service and support department in pre and post sales if applicable
- Participate in internal and external training of applicable products
- Serve as technical lead in addressing channel and end-users’ technical issues, including those related to compatibility and integration
- Design and demonstrate proof-of-concept solutions based on established requirements
- Respond to customers, distributors, wholesalers, or subsidiaries regarding medium to high level queries
- Conduct installation courses, fault diagnosis, and first-level assistance
- Report irregularities found in the operation of products that are not stated in technical notes or in respective manuals followed by the disassembly, calibration, and test of products
- Conduct team demonstrations, installations, and review of equipment
Main Requirements
- 5+ years of experience in pre-sales, solution consulting, or technical support within the Managed Print Services (MPS) industry.
- Strong negotiation skills and customer orientation.
- Experience leading customer Proofs of Concept (PoCs) to validate solution performance and business value.
- Intermediate English (Preferred)
- Completion of an undergraduate program
Travel
National Travel - Up to 50%Not this one either?
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