Communication and Pastry school program Manager
At a glance
Manager-level Communications role at Eoct. Brooklyn · full-time · no salary stated · we estimate $78,000–$134,125 across the United States.
Eoct has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Plan the yearly class program, choosing chefs and themes while keeping the schedule organized
- Prepare classes and events by arranging ingredients, equipment, kitchen readiness, meals and on-site support
- Guide students from sign-up through follow-up, and coordinate guest chefs’ travel and accommodations when needed
- Run event delivery and support private classes, corporate events and special activations with sales and culinary teams
- Create school materials and promotions, track enrollment, expenses and results, and help shape course pricing and revenue forecasts
What you bring
- A bachelor’s degree in hospitality, culinary management, business, marketing or a related area
- Three to five years coordinating school programs, events, hospitality operations or culinary programming
- Strong organization, communication and project coordination skills, including managing several projects with attention to detail
Who this fits
This role suits someone who enjoys coordinating culinary education, supporting students and chefs, and balancing event operations with program communications and reporting. You’ll manage and develop an intern, work with internal teams and external partners, and provide on-site support for classes and events in Brooklyn.
From the employer
Program Coordination & Operations
Plan, coordinate, and execute L’École’s annual class schedule, including chef selection, class themes, and calendar management.
Oversee all logistical aspects of classes and events: ingredient ordering, equipment coordination, kitchen readiness, meal planning, and daily onsite support.
Work closely with the Executive Pastry Chef and guest chefs to ensure smooth class preparation and delivery.
Manage class setup in Salesforce and ensure accurate information across internal systems.
Ensure an exceptional student experience, from registration through post-class follow-up.
Serve as the main contact for all students: registrations, questions, support, and guidance.
Coordinate travel, accommodation, and support for guest chefs when relevant.
External Relations & Industry Engagement
Build and maintain relationships with professional pastry chefs, industry partners, suppliers, and culinary influencers.
Represent L’École Valrhona at industry events, trade shows, and networking opportunities.
Support collaborations with culinary schools, associations, and chef networks.
Event organization
Oversee onsite execution of classes and specialty events, ensuring high-quality service and smooth coordination between chefs, students, and internal teams.
Work with the sales team and culinary team to support private classes, corporate events, and special activations.
Marketing & Communications (Supporting Function)
Manage class descriptions, recipe booklets, and training materials in collaboration with chefs and the Brand Manager.
Contribute to newsletters, social media content, and promotional campaigns dedicated to L’École programming (no broad brand marketing required).
Maintain the content calendar specific to school programming and monitor class enrollment performance.
Coordinate promotional efforts with the Valrhona Marketing and Sales teams when relevant.
Budget & Reporting
Support budget planning by tracking expenses related to programs, events, and marketing initiatives.
Provide monthly performance updates on enrollment, attendance, and program results.
Assist in defining pricing and revenue projections for courses.
Management
Manage and support the development of intern.
Education: Bachelor’s degree in hospitality, culinary management, business, marketing, or a related field.
Experience: 3 – 5 years of experience in school coordination, event operations, hospitality management, or culinary programming. Experience in a culinary, pastry, luxury, or hospitality environment strongly preferred.
Skills:
Outstanding organizational and project management abilities.
Strong communication and interpersonal skills; comfortable interacting with chefs, partners, and students.
Ability to manage multiple projects simultaneously with excellent attention to detail.
Customer-service mindset with a warm, professional presence.
Ability to work independently and collaboratively across teams.
Comfortable with digital tools; experience with Salesforce is a
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