C005127 Support for Audio Video and Visual (AV/V) Services (NS) - WED 21 Oct

EMW, Inc. Open · verified Oct 10, 2026

On-site Mons Contract Mid-level Video Production

At a glance

Mid-level Video Production role at EMW, Inc. Mons · contract.

Pay not stated Video Production salary

RoleVideo Production

SeniorityMid-level

LocationMons

WorkplaceOn-site

EmploymentContract

PostedOct 8, 2026 · 2d ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Implement customer-requested AV/V services, then check delivery against project needs
Prepare room layouts, rollout plans and the documents needed to accredit AV/V installations
Apply security updates to AV/V systems while keeping service interruptions to a minimum
Maintain backend and frontend systems, including administration and vendor-approved software updates
Use monitoring to spot service issues and improve AV/V system health and support efficiency

What you bring

You hold an active NATO SECRET clearance
At least three years troubleshooting videoconferencing, with strong HP/Poly and PEXIP knowledge
At least three years managing AV/V room equipment, including codecs, cameras and control systems
At least two years working with PKI and Active Directory integration, monitoring platforms or network troubleshooting

Who this fits

This suits a hands-on AV/V specialist with advanced videoconferencing and room-system experience, plus supporting knowledge of integrations, monitoring and networks. The contract is full-time and entirely on-site in Mons, Belgium, with work scheduled from 16 November to 31 December 2026.

From the employer

Deadline Date: Wednesday 21 October 2026

Requirement: Support for Audio Video and Visual (AV/V) Services

Location: Mons, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 160

Required Start Date: 16 November 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

AV/V Service Implementation

Participate on the implementation of all AV/V service demands for projects and R2Ps requested by the customers and ensure the delivery of the AV/V services fulfilling customer requirements.
Create the designs, plans (room layouts, implementation plans) and required document to accredit the implemented projects or projects to be implemented.

Maintenance

Implement security measures (patches, updates, etc..) on the systems manually or supervise automatic deployment with no to minimal downtime.
Perform all administration and maintenance tasks required at the backend and frontend as a Subject Matter Expert to ensure the availability, continuity and optimum performance.
Bring the backend systems (and if software exists also frontend devices) to the latest software version released by the vendor and approved by NATO authorities

Continual Service Improvement

Improve backend and frontend maintenance activities; monitoring tools and implementation of security measures resulting in minimal to no service interruption.
Continuously improve the quality and efficiency of AV services by monitoring and maintaining healthy backend and frontend environment thus reducing the need for support.
Identify and provide opportunities for continuous service improvements.

Requirements

Skills, Knowledge & Experience:

The candidate must have a currently active NATO SECRET security clearance
Videoconferencing Technologies - Advanced Proficiency Level - At least 3 years' experience in problem solving, strong knowledge of HP/Poly and PEXIP Videoconferencing Technologies such as Poly Clariti Core/Edge, Poly Clariti Manager, PEXIP back-end infrastructure, Diagnose and resolve technical issues, support software and basic associated network related problems.
Audio Video Visual Room systems- Advanced Proficiency Level - At least 3 years' experience/ Strong knowledge of managing AV/V room systems including VTC codec (HP/Poly, Cisco), camera's (HP/Poly, Panasonic), projectors (Epson), monitors (NEC), control processors (Crestron, Extron), microphone systems (Televic), video matrixes (Extron), Video Wall TV Systems and other peripherals.
Communication Systems integration with PKI and Active Directory - Intermediate Proficiency Level - At least 2 years' experience/good knowledge in AD and PKI integration with Cisco products.
Experience with monitoring platforms and protocols - Intermediate Proficiency Level - At least 2 years' experience / good knowledge of monitoring platforms such as nGeniusOne, CA Performance management, CA Spectrum, etc.
Network - Intermediate Proficiency Level - At least 2 years' experience/ knowledge in troubleshooting basic network issues (including boundary protection devices) on servers and end users; Splunk log monitoring and analysis, nGeniusOne monitoring and analysis.