Senior Sales Operations Manager / Director of Sales Operations
At a glance
Leadership Revenue & Sales Operations role at Eltropy. Santa Clara · $185,000–$287,000 OTE.
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead annual sales planning across capacity, coverage, roles, territories, and budget
- Build sales performance reporting with sales and business leaders
- Create incentive plans with Sales and Finance, then publish the related policies
- Own the sales technology stack and assess tools that improve team effectiveness
- Run forecasting, account reviews, planning sessions, QBRs, and performance checkpoints
What you bring
- At least seven years across Sales Operations work in the software industry
- Working knowledge of B2B SaaS models and the operational needs they create
- A BA or BS in a relevant field, plus intermediate Excel ability or stronger
- Strong analysis, problem-solving, collaboration, and communication skills
Who this fits
You’ll suit a senior Sales Operations leader who can structure and present analysis, move quickly, and stay focused on high-impact work. The role works with geographically dispersed, cross-functional teams and requires a global perspective. You’ll work onsite in Santa Clara from Monday through Thursday.
From the employer
Location: Santa Clara, CA (Monday-Thursday onsite)
Total Compensation: $185,000-$287,000 (Includes Base, Bonus and Equity)
About the role:
We are looking for an experienced Sales Operations leader to be responsible for the Sales Operations function, including planning, reporting, compensation design and management, sales tools, and managing the ongoing sales operational cadence. Eltropy views Sales Operations as an extension of sales leadership, protecting the investment in our rapidly growing Sales organization by ensuring Sales has the insight, tools, and processes to run effectively and efficiently.
Role & Responsibilities:
- Sales Planning: Direct the annual Sales planning processes, including sales capacity, coverage, roles, territories, and budget
- Reporting: Work with Sales and business leadership to define effective sales performance measurements, and build the corresponding reporting infrastructure
- Compensation Plans: Work with Sales leadership and Finance to craft sales incentive compensation programs; establish and publish rules, policies, and procedures associated with sales compensation
- Tech Stack: Responsible for the sales technology stack, including managing existing tools and evaluating new tools to enhance sales team effectiveness
- Operational Cadence: Establish and manage an operational cadence for the sales organization, including sales forecasting, account reviews and planning, QBRs and performance management checkpoints
Qualifications:
The ideal candidate will be data-driven, sales infrastructure savvy, intellectually curious, collaborative, detail-oriented, and able to move quickly while keeping focused on high impact projects.
- 7+ years of experience in a broad range of Sales Operations functions in the software industry
- Knowledgeable about B2B SaaS models and the Sales Operations considerations required for success in those models
- BA/BS degree in a relevant discipline
- Strong problem solving and collaboration skills; outstanding at structuring, interpreting, and presenting analysis; intermediate level or better Excel skills
- Global mindset, comfortable working with cross-regional, cross-functional, geographically dispersed teams in a high-growth environment
Why join us?
- Be part of a dynamic, high-growth tech company with an exciting future.
- Work in a collaborative and supportive environment that values innovation and employee experience.
- Competitive compensation and benefits, including healthcare, 401(k), and professional development opportunities.
- An opportunity to make a direct impact in shaping the Sales Operations function in a fast-growing scale up SaaS company.
About Eltropy (www.eltropy.com)
Eltropy is the industry's first Agentic AI platform for Community Financial Institutions. We are driven by a relentless commitment to empower Credit Unions and Community Banks to connect deeply with America’s communities. We develop cutting-edge technology and forge impactful partnerships that ensure people have access to financial products and services in the moments they need them. 750+ Community Financial Institutions already trust Eltropy to turn conversations into real outcomes by automating complex workflows, unifying AI with core systems, and eliminating busywork so teams can focus on serving consumers, not systems.
Eltropy Values:
- Customers are our North Star
- No Fear - Tell the truth
- Team of Owners
Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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