Associate, Community Manager
Mid-level Community Marketing role at e.l.f. Beauty. Ahmedabad · full-time.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll monitor social community messages, answer fans, and surface consumer or creator content and industry trends
- You'll reach out proactively to grow awareness, build affinity, and celebrate customers
- You'll draft timely replies from incoming volume and trends, escalating consumer issues to channel leads
- You'll coordinate with customer service on product orders and promotions while responding quickly in real time
- You'll report weekly on social insights, rising conversations, complaints, and competitor activity
What you bring
- At least three years handling consumer communication on social, especially Instagram and TikTok
- You'll write, edit, and proofread clearly, with strong copywriting ability and interest in social marketing
- You'll manage competing tasks well, spot cultural trends, and act quickly when conversations move
- You'll bring a strong passion for beauty and experience with tools such as Hootsuite, Sprout, Dash Hudson, or CreatorIQ
Who this fits
This role suits someone deeply engaged with social and beauty culture who can adapt quickly, respond in real time, and maintain a strong editorial voice. You'll work full time in Ahmedabad on an eleven-to-seven IST shift, with a hybrid schedule of three office days and two home days. The position includes routine responsibilities and reports to the AVP, Community Activation and Growth.
From the employer
About the Company
e.l.f. Beauty's purpose is to make the world a better place for every eye, lip, and face. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, e.l.f. Hair, Well People, Naturium and rhode. In our Fiscal year 26, we had net sales of $1.6 Billion and our business performance has been nothing short of extraordinary with 7 consecutive years of net sales growth. This consistent, category-leading growth is a testament to the strength of our team, strategy, and portfolio of brands. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last seven fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-usPosition Summary
e.l.f Beauty is seeking a Associate, Community Manager to engage our incredible growing community. The Community Manager will connect with our fans on Social, and will manage Social inbounds, lead proactive engagement opportunities, track feedback and identify ways to celebrate our customers both on and offline, laddering up to the broader Community strategy. The right candidate is deeply ingrained in Social and the overarching beauty landscape, has a strong editorial voice and has a bias for action.
The Associate, Community Manager will help foster the connection with our customer, amplifying their voices and sharing what’s trending in culture.
Title: Associate, Community Manager
Location: Ahmedabad, Gujarat
Shift timings: 11:00 AM to 07:00 PM IST
Status: Full time
Department: Integrated Marketing Communications
Reporting Relationship: AVP, Community Activation and Growth
Responsibilities
- Manage and monitor community inbounds across all Social platforms, responding to fan queries, consumer/creator content and industry trends
- Conduct positive and proactive outreach to aid in brand awareness and foster brand love
- Escalate consumer inbounds to key channel leads
- Identify and draft responsive copy based on inbound volume and trend
- Actively engage with our audience on social media by liking, commenting and responding to messages
- Be agile, open and have a ‘rapid response’ approach to our online customers
- Communicate with the customer service team on product orders and promotions
- Be curious to identify NEW content trends, opportunities and trends to social channels
- Provide weekly updates on community insights, trending conversations, comments and complaints happening on our social channels (or competitor channels) for reporting
- This position does include some routine responsibilities; the right candidate will be nimble and adaptive
Requirements
- At least 3 years of dedicated experience in consumer communication across social (primarily Instagram and TikTok but could also include Youtube, Pinterest, + Twitch)
- Must have a strong interest in social media marketing and be an excellent written communicator with strong copywriting, editing and proofreading skills.
- Prior experience in growing and scaling a digital community is a huge plus
- Excellent multitasking, time-management skills
- You are culturally-aware and naturally curious—you know what other brands are doing and are always thinking “how can we do this better?”
- The ability to act fast and in real-time
- Have a strong passion for all things beauty
- Experience leveraging industry platforms and tools (ex. Hootsuite, Sprout, Dash Hudson, CreatorIQ, etc.)
Not this one either?
Claude or ChatGPT reads the other 62,107 for you.
Get better matches →