Transport Content Specialist
At a glance
Mid-level Content Creation role at Ekeq. Pontefract.
Pay not stated Content Specialist salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Track, review, and refresh the transport QMS with the Transport Quality Manager
- Work with stakeholders to review processes and release compliant operational documents
- Write clear SOPs for transport operations and relevant industry rules
- Build e-learning courses and interactive Thrive LMS modules for operational standards
- Keep records audit-ready and check depot consistency, correcting process gaps
What you bring
- Experience in transport or logistics, quality assurance, or compliance administration
- Technical writing skill that makes complex regulations easy to follow
- Hands-on QMS and LMS experience; Thrive LMS knowledge is an advantage
- Strong attention to detail, analysis, organisation, and communication
Who this fits
You’ll work from E3, South Elmsall, Pontefract, on a Monday-to-Friday schedule from 08:30 to 17:00. National travel is required every few months. The role suits someone comfortable coordinating with depot teams, operational leaders, external vendors, and the Transport Quality Manager.
From the employer
Location: E3, South Elmsall, Pontefract
Shift: Mon - Fri 08:30-17:00, 40 hours
*National travel will be required every few months
The Transport Content Specialist plays a vital role in keeping our transport operation safe, efficient, and fully aligned with regulatory standards. You will make a real difference by keeping our Quality Management System (QMS) and Standard Operating Procedures (SOPs) up-to-date, transforming complex regulations into clear, engaging content for our teams. Working closely with the Transport Quality Manager, depot teams, and operational leaders, you will ensure our workforce is informed and supported. From day one, NEXT will provide the tools, guidance, and training needed to help you settle into the team and succeed in your role.
What you'll take on
- Support the Transport Quality Manager in monitoring the QMS to track, review, and update essential processes and documentation.
- Collaborate with key stakeholders to conduct thorough process reviews and issue updated, compliant operational documents.
- Draft, refine, and release user-friendly SOPs tailored to transport operations and industry regulations.
- Create engaging e-learning courses and interactive modules on the Thrive LMS platform to bring operational standards to life.
- Maintain audit-ready documentation to ensure full compliance across all legal and regulatory transport standards.
- Review National depot processes alongside the Transport Quality Manager to monitor procedural consistency and implement corrective actions.
What you'll bring
- Background in transport or logistics operations, quality assurance, or compliance administration.
- Outstanding technical writing skills, with a proven ability to translate complex regulations into clear, accessible guides and SOPs.
- Practical experience working with Quality Management Systems (QMS) and Learning Management Systems (LMS), with Thrive LMS being a advantage.
- High attention to detail and an analytical approach to spot compliance gaps and solve problems effectively.
- Exceptional organisation and time-management skills to handle multiple review schedules, site audits, and operational deadlines.
- Excellent communication and collaboration skills to build strong working relationships with depot teams, operational managers, and external vendors.
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