Technical Sales Specialist
At a glance
Mid-level Solutions & Sales Engineering role at Egup. Hanoi.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Plan and oversee standard engineering work across multidisciplinary controls projects with product manager guidance
- Help define software features, manage project schedules, and support both standard and customized development
- Design and review control systems, panels, electrical schematics, and layouts for thermal management products
- Create engineering documents, field guidance, commissioning materials, and training for control and monitoring applications
- Troubleshoot remote connections and protocols, coordinate Ethernet and IT needs, and support customer solutions in Asia
What you bring
- A bachelor's degree in electrical, computer, or mechanical engineering, HVAC technology, or a qualifying programming background
- At least three years working with HVAC or building automation controls and industrial PLC systems
- Fluent Mandarin and English, with frequent communication across China-based R&D and other teams
- Hands-on control programming and engineering experience, including HVAC installation, testing, and PID tuning
Who this fits
You’ll suit a mid-level technical sales and controls role combining engineering design, software, networking, customer meetings, and field support. The work calls for someone comfortable diagnosing mechanical and control systems, presenting solutions, and producing technical documentation. Travel to countries across the region may be needed for field support.
From the employer
Brief Job Description:
Plan, perform and manage the application of standard engineering methods and techniques on multidisciplinary controls projects under the direction of the Product Managers.
Responsibilities and Measurement Criteria with Time investment Needed on Each:
• Plan, perform and manage the application of standard engineering methods and techniques on multidisciplinary controls projects under the direction of the Product Managers.
• Assist in development of standard and custom software, defining new and advanced features required and manage schedule of each projects.
• Assist with specification, design and layout of control systems for Asia Thermal Management Products.
• Assist and review Thermal Management control systems including the design, controls panels and electrical schematics.
• Ability to read, interpret, and produce engineering documents that may include: Control Drawings, Sequence of Operations, Interface requirements, and Functional Specifications
• Develop technical documents to support local and field team in Asia on various areas of Control & Monitoring application as necessary.
• Provide Control & Monitoring training, start up and commissioning guide documentation.
• Connect unit control via the Internet, modems, and other communication formats for remote troubleshooting and finding root cause.
• Coordinate Thermal Control system’s ethernet and IT requirements with internal IT operations.
• Provide support on interface issue on multiple communication protocols such as SNMP, BACnet, and Modbus and having experience using troubleshooting tools/software.
• Assist marketing in preparing Asia Thermal Control and Monitoring related materials.
• Travel to countries in the region to provide support in the field when necessary (after International Travel lifted)
Qualifications
Required/ Minimum Qualifications:
• Bachelor’s degree in Electrical, Computer Engineering, Mechanical Engineering, HVAC Technology or Visual Basic or C++ with Database programming experience.
• Minimum 3 years’ experience with HVAC Control System/Building Automation System & Industrial Control Programmable Logic Controllers (PLC)
Additional / Preferred Qualifications:
• Understand electrical systems, appropriate codes, and mechanical standards
• Ability to install controls systems when required
• Strong computer skills for networking control systems and software.
• Knowledge of BAS/BMS systems, ALC, Andover, Tridium, Delta Controls or others.
• Basic to advanced AutoCAD proficiency, Microsoft office suite, and basic windows environment
• Must speak fluent Mandarin and English (Note: Needs to communicate frequently with R&D team or other departments in China organization)
• Working knowledge of 3 years in built up mechanical systems such as HVAC Control and VAV air systems
• Ability to diagnose mechanical systems and controls
• Attend customer meeting presenting control solution and provide technical clarification
• Hands-on experience with control engineering and programming
• Field experience in installation, testing & PID tuning of HVAC equipment.
Physical & Environmental Requirements:
Time Travel Needed:
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
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