Senior Customer Engineer – Switchgear Services
Egup Open · verified Oct 24, 2026 At a glance
Senior Solutions & Sales Engineering role at Egup. Ireland.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Install, commission, test and hand over LV switchgear panels at customer sites
- Find and repair faults, investigate breakdowns, and maintain equipment to agreed schedules
- Run primary and secondary injection tests, flash tests and panel fault checks
- Prepare site tools and records, then complete documentation and obtain client sign-off
- Coordinate with clients, subcontractors and internal teams to hit project milestones and close snag lists
What you bring
- At least three years in an engineering role based on site work or customer contact
- A recognised engineering qualification and practical knowledge of LV switchgear and protection devices
- Hands-on experience testing electrical panels, tracing faults, and carrying out injection and flash tests
- A full, clean driving licence and the ability to follow electrical safety and isolation procedures
Who this fits
This suits a senior, customer-facing engineer comfortable working at industrial sites and travelling around Dublin and the region. Site work makes up most of the role, with participation in an on-call rota and flexibility for additional hours required.
From the employer
Senior Customer Engineer – Switchgear Services (Ireland)
Location: Ireland – Field Based
Reporting to: Field Delivery Manager
Travel: Majority site-based around Dublin with regional travel required
Brief Job Description:
Senior Customer Engineer – Switchgear Services:
Responsible for installation, commissioning, testing, maintenance, and fault-finding of LV switchgear panels across customer sites. The role requires strong customer engagement, adherence to safety standards, and delivery of high-quality service across multiple projects within the region.
Responsibilities and Measurement Criteria:
• Deliver installation, commissioning, testing, and handover of LV switchgear panels.
• Diagnose faults, investigate breakdowns, and carry out effective repairs.
• Perform preventative maintenance to agreed schedules and quality standards.
• Conduct primary and secondary injection testing, flash testing, and panel fault-finding.
• Prepare tools, test equipment, and required documentation prior to site work.
• Complete all site documentation accurately and ensure timely client sign-off and system uploads.
• Liaise with clients, subcontractors, and internal teams to meet project milestones and close snag lists.
• Ensure full compliance with HSE procedures and safe isolation practices.
• Participate in regional travel and the on-call rota as required.
Qualifications:
Required / Minimum Qualifications:
• Minimum 3+ years’ experience in a site-based or client-facing engineering role.
• Recognised qualification in an Engineering discipline.
• Strong working knowledge of LV switchgear and protection devices.
• Experience in electrical panel testing and fault-finding.
• Competency in primary and secondary injection testing and flash testing.
• Good understanding of electrical safety and safe isolation procedures.
• Experience completing detailed test documentation (FAT/SAT exposure desirable).
• Excellent communication and customer-facing skills.
• Full, clean driving licence.
• Flexibility to work additional hours when required.
Additional / Preferred Qualifications:
• Electrical Engineering or Electrical Trade background.
• HND/HNC or equivalent qualification.
• Working knowledge of electrical drawings and control systems.
• Experience troubleshooting within an electrical service environment.
• Good PC/software literacy.
Physical & Environmental Requirements:
• Site-based role with significant travel.
• Work in industrial environments requiring strict adherence to safety procedures.
Benefits
- Competitive base salary
- Company van
- All travel expenses covered
- Overtime and out-of-hours work available
- Health insurance
- Pension
- Life assurance
- 25 days annual leave plus 10 bank holidays
- Sick pay
- Health & Safety training, full product training, PPE, Tooling, Laptop all provided.
- Opportunities for career progression and professional development
The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help deliver our strategic priorities.
OUR CORE PRINCIPLES:
Safety • Integrity • Respect • Teamwork • Diversity & Inclusion
Vertiv is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.
#vertivireland
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