Marketing Greeter In-House (Full Time)
At a glance
Mid-level General Marketing role at Efuq. Waikoloa · full-time.
Pay not stated General Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Welcome guests, answer basic location questions, and point visitors toward the marketing desks
- Hand out approved Hilton Grand Vacations marketing materials and explain available services
- Handle general customer questions by phone while providing concierge assistance
- Balance several guest requests and priorities during an onsite schedule
What you bring
- A high school diploma or equivalent education
- At least one year of documented customer service experience
- English fluency for speaking, reading, and writing
- Professional communication, guest-relations, interpersonal, and etiquette skills
- Availability for flexible shifts that include evenings, weekends, and holidays
Who this fits
You'll suit this role if you enjoy face-to-face guest service, phone assistance, and directing visitors in an onsite setting. The job is based in Waikoloa and requires flexible scheduling across evenings, weekends, and holidays. Two years of college or comparable business or retail experience would strengthen your fit.
From the employer
As a Marketing Greeter In-House, you will be responsible for greeting guests, providing customer service, general location information, and directing guests to marketing desk locations.
Why do Team Members Like Working for us?
- Salary range: $20.00 per hour
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
- Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
- Generous Paid Time Off Program, Paid Sick Days and Parental Leave
- Team Member Recognition and numerous learning and advancement opportunities
- and more!
Schedule details:
Our Marketing Greeter will work a flexible schedule to include weekends and holidays.
As a Marketing Greeter you would be responsible for:
- Share information with visitors about available services and direct them to the marketing desk locations.
- Distribute Hilton Grand Vacations authorized marketing material and information.
- Assist customers with general information over the phones and provide concierge services.
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High school diploma or equivalent.
- Minimum 1 year of confirmed customer service experience.
- Proficiency in English (speak, read, write).
- Strong professional verbal, interpersonal, guest relations, and etiquette skills in person.
- Ability to multi-task and balance priorities.
- Ability to work a flexible schedule including evenings, holidays, and weekends.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- 2 years of college or equivalent experience in a business or retail environment.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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