Manager, Total Account Management - Area Sales Team Mexico
At a glance
Mid-level Account Management role at Efet. Remote, Mexico · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow assigned accounts across Chihuahua, Tijuana, Durango, Baja California, Mazatlán, and Sinaloa
- Find, qualify, and convert local business for Hilton hotels while expanding existing customer relationships
- Lead annual contracting, account plans, negotiations, and RFP activity for corporate travel accounts
- Keep hotels and brand teams informed as the primary contact for your account roster
- Maintain Salesforce and MicroStrategy records, quotas, monthly reports, and other due-date deliverables
What you bring
- At least four years of professional experience, including three years selling directly in hospitality or travel
- Hands-on prospecting, account development, negotiation, and sales capability
- Fluency in spoken and written Spanish and English
- Working ability with Microsoft Outlook, Word, PowerPoint, Excel, and Webex
Who this fits
You’ll suit a Mexico-focused account management role centered on corporate travel sales, hotel partnerships, and new-business development. The position is remote from Chihuahua, Mexico, or requires relocation there, with travel reaching twenty percent. Willingness to travel to the United States is useful, and a bachelor’s degree plus Salesforce and MicroStrategy experience are additional advantages.
From the employer
Exceptional Hospitality Starts with You
The location for this position is virtual/remote in Chihuahua, Mexico
This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Manager Total Account Management – Area Sales Team Mexico, the support motivates the team responsible for providing a creative selling platform for Hilton's diverse portfolio of brands to grow market share. On the Area Sales Team Mexico, you will report to the Director of ASO's Caribbean & Latin America. focusing on building positive partnerships with your TAM (Total Account Management) account roster. This roster is within the following regions: Chihuahua, Tijuana, Durango, Baja California, Mazatlán, and Sinaloa.
What you'll do during a typical day:
- Develop new accounts and solicitation of new customer relationships, while growing existing relationship with current accounts.
- Be committed to improving revenue and growing Hilton's market share and manage the facilitation annual contracting process for your accounts.
- Be the main contact for the assigned account roster. The main contact will keep both hotels and brand representatives informed about assigned accounts. The goal of maintaining relationships with assigned accounts is to improve revenue and increase market share into Hilton hotels in Mexico.
- Lead the account management and account development for a roster of accounts that is segmented geographically in the Chihuahua.
- Directly responsible for soliciting, qualifying, and generating and converting new business for our Mexico hotels from local accounts in your geographic region.
- Be responsible for overall account planning strategy to facilitate growth.
- Demonstrate an understanding of negotiating business travel sales contracts with corporate accounts, an understanding of the local contracting and RFP Process, business travel sales terminology, and business travel sales reporting.
How you'll collaborate with others:
- Make introductions to clients during sales calls, tradeshows, conventions, and local events.
- Assist hotels with conflict resolution, contract negotiation, support of hotels' business/revenue needs, and closing sales.
- Represent Mexico Area Sales Team and with leadership in familiarization (FAM) trips, travel and domestic tradeshows, and industry events to meet with unmanaged accounts and create new business opportunities.
Deliverables you'll take ownership of:
- Identify priorities of hotels and maintain relationships with them.
- Produce a yearly pre-determined revenue in room, meetings, and food and beverage to the corporation.
- Achieve booked domestic revenue quotas. Set and achieve sales competencies as discussed between you and your manager.
- Maintain Salesforce/MicroStrategy reports, including call reports, meeting profiles, history, and traces.
- Submit monthly reports, ad hoc reports, and complete projects and deliverables by due dates.
What It Takes to Make the Stay
You have these minimum qualifications:
- Four (4) years of professional experience
- Three (3) years of direct sales experience in the hospitality or travel industry
- Experience prospecting and account development
- Negotiation and sales skills
- Spanish and English fluency (oral and written)
- Proficient in Microsoft Outlook, Word, PowerPoint, Excel, Web-Ex.
- Based or willing to relocate to Chihuahua, MX
- Travel up to 20%
It would be useful if you have:
- BA/BS Bachelor's degree
- Experience using Salesforce and MicroStrategy
- Willingness to travel to the United States
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