Coordinator - Events / Marcom / Sales
At a glance
Mid-level Marketing Communications role at Efet. Vientiane Prefecture · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll coordinate event and marketing work, keeping schedules, logistics, and delivery on track
- You'll support clients, guests, vendors, and internal teams throughout events and campaigns
- You'll assist with proposals, negotiations, promotions, budgets, and expense tracking
- You'll research markets, produce digital content, and review results through data and KPIs
- You'll use Delphi, Salesforce, OnQ, and Market Planner Survey tools while resolving issues quickly
What you bring
- You have at least one year in hotel sales administration or coordination
- You hold a diploma or degree in marketing, hospitality, communications, or a related subject
- You communicate clearly, use Microsoft Office and event software, and manage competing priorities
- You bring customer service, event, or marketing experience plus careful, creative execution
- You can interpret data, work proactively with others, and use digital marketing or CRM tools
Who this fits
You’ll suit a proactive, detail-focused team player who enjoys hospitality, client contact, coordination, and practical problem-solving. This is a full-time, onsite position in Vientiane Prefecture, Laos. The work spans sales, marketing, events, vendors, and other departments.
From the employer
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will provide support, from administrative, customer service, and sales lead development perspectives, for the Sales & Marketing team to develop future and repeat business. As a Coordinator - Events / Marcom / Sales, you’re not just supporting event delivery/sales lead development perspectives – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here’s what you’ll do during a typical day:
- Communication & Client Engagement: Communicate effectively with clients, vendors, and internal teams to ensure smooth project execution.
- Customer Service: Deliver exceptional service to guests and clients, ensuring satisfaction throughout the event or campaign lifecycle.
- Project Coordination: Assist in planning and executing events and marketing projects, managing timelines and logistics.
- Market Research: Conduct research to identify customer preferences, market trends, and competitive insights.
- Budget Support: Help manage budgets, track expenses, and ensure cost-effective execution.
- Digital Marketing: Support online campaigns and create engaging content for social media and digital platforms.
- Sales Support: Assist the sales team with proposals, client negotiations, and promotional activities.
- Vendor & Stakeholder Relations: Maintain strong relationships with external partners to ensure quality and reliability.
- Problem-Solving: Address issues promptly during planning and execution phases.
- Performance Analysis: Evaluate the success of campaigns and events using data and KPIs.
- Team Collaboration: Work cross-functionally with departments to align efforts and achieve goals.
- Innovation & Adaptability: Stay current with industry trends and apply innovative approaches.
- Technical Tools: Use hotel systems such as Delphi, Salesforce, OnQ, and Market Planner Survey tools effectively.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- At least 1 year of experience in a hotel sales admin/coordinator role preferred.
- Diploma or degree in Marketing, Hospitality, Communications, or related field.
- Strong verbal and written communication skills.
- Experience in customer service, event coordination, or marketing preferred.
- Proficiency in Microsoft Office and hotel/event management software.
- Creative mindset with attention to detail.
- Ability to multitask and manage time effectively.
- Analytical thinking and data-driven decision-making.
- Team player with a proactive attitude and problem-solving skills.
- Familiarity with digital marketing tools and CRM platforms is a plus.
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