Principal Technical Account Manager
Mumbai Full-time Senior Account Management
At a glance
Senior Account Management role at Eeho. Mumbai · full-time.
Pay not stated Technical Account Manager salary
RoleAccount Management
SenioritySenior
LocationMumbai
EmploymentFull-time
PostedOct 22, 2026
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Lead customer database engagements, balancing hands-on technical guidance with project oversight
- Deliver Oracle upgrades, platform moves and large installations from planning through execution
- Run performance diagnostics, tuning, maintenance, and backup and recovery operations
- Build and maintain resilient database setups using RAC, ASM and Active Data Guard
- Coordinate project milestones, incidents and customer reviews with delivery teams and customer leaders
What you bring
- An engineering degree and at least ten years of hands-on Oracle DBA experience
- Strong working knowledge of Oracle 11g, 12c and 19c, including RAC, ASM and Active Data Guard
- A track record in database tuning, major upgrades, platform migrations, backup and recovery
- Experience leading complex projects and technical teams while managing incidents and customer stakeholders
Who this fits
This senior role suits an experienced Oracle DBA who can stay hands-on while directing technical teams and project delivery. The position is based in Mumbai.
From the employer
- Engineering Graduate.
- Minimum of 10 years of relevant hands-on experience as an Oracle DBA with proven project management capabilities.
- Excellent core Oracle Database skill sets with hands-on proficiency across versions 11g, 12c and 19c.
- Extensive experience delivering database performance tuning, major upgrades, cross-platform migrations, backup and recovery, and ongoing maintenance.
- In-depth knowledge of critical database options including RAC, ASM, and Active Data Guard.
- Strong incident and problem management skills with the ability to devise reliable workarounds during crisis situations.
- Demonstrated leadership in planning, governing, and managing large, complex Oracle Database installations, migration projects, and customer engagements.
- Proven ability to serve as a hands-on technical lead while directing project milestones and technical teams.
- Excellent verbal, written, and stakeholder communication skills.
- Collaborative team player with strong cross-functional coordination abilities.
- Serve as the lead Technical Account Manager and technology authority across large customer engagements, providing both hands-on technical direction and overall project governance.
- Plan, manage, and execute end-to-end database projects, including major version upgrades across 11g to 19c, complex platform migrations, and large-scale installations.
- Oversee and deliver core DBA operations, covering database performance diagnostics, proactive tuning, maintenance schedules, and robust backup and recovery strategies.
- Design, configure, and maintain high-availability and disaster recovery architectures leveraging core database options such as RAC, ASM, and Active Data Guard.
- Lead incident and problem management efforts, identifying root causes and rapidly implementing workarounds during mission-critical crisis situations.
- Define project milestones, track deliverables, manage risks, and coordinate cross-functional delivery teams to ensure on-time project execution.
- Act as the primary technical point of contact for customer leadership, conducting operational reviews and communicating project status and technical solutions effectively.
- Collaborate closely with customer engineering teams and internal stakeholders to drive technical excellence and maintain high customer satisfaction.
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