Key Account Manager
At a glance
Manager-level Account Management role at Edwards Lifesciences. China-Shanghai-Field · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Act as the contact for assigned customers or territory, applying knowledge of cardiovascular conditions and hemodynamic monitoring
- Build durable customer and influencer relationships while widening your regional network and shaping purchase decisions
- Find and win new business, spot improvement areas, and carry out an annual plan for regional sales goals
- Explain product value by responding to customer needs, feedback, and objections with tactful influence
What you bring
- A related bachelor's degree and at least five years of progressively responsible sales experience
- Previous experience in the medical device industry
- Working knowledge of cardiovascular anatomy, pathology, physiology, or hemodynamic monitoring relevant to the products
Who this fits
This role suits a field-based account manager who can develop regional customers, close opportunities, and manage competing priorities in a fast-moving setting. You will need careful attention to detail, customer-facing influence, and knowledge of both company and competitor products. The role is based in Shanghai, China.
From the employer
Dedicated to innovation, our Surgical business unit is focused on identifying and solving critical, unmet needs in cardiac surgery. In understanding the challenges of open-heart surgery, we partner with surgical teams to deliver modern technologies intended to enhance patients’ quality of life and expand their potential treatment opportunities. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.
How you’ll make an impact:
• Serves as main point of contact within own business unit for assigned territory and/or customer base utilizing full understanding of hemodynamic monitoring and/or cardiovascular anatomy, pathology and physiology relevant to EW medical products as it relates to the business
• Builds and manages strong, long-lasting relationships with customers and other influencers, expands network in assigned region to push Edwards positioning in the market utilizing creativity and influencing skills with new or existing customers on buying decisions using tact and diplomacy
• Develops and closes new business opportunities , and identifies areas of improvement to meet sales targets while developing and executing annual plan to achieve region objectives
• Other incidental duties
What you'll need (Required) :
Bachelor's Degree in in related field , 5 years years experience of progressive sales experience Required
medical devices industry experience Required
What else we look for (Preferred):
• Full knowledge of the strengths and limitations of own products and competitor products
• Develops deeper understanding of own business, medical devices industry and selling environment of own region
• Full knowledge of customer organizations and how market environment impacts customers
• Full understanding of hemodynamic monitoring and/or cardiovascular anatomy, pathology and physiology relevant to EW medical products as it relates to the business
• Ability to manage competing priorities in a fast paced environment
• Strict attention to detail
• Understands customer needs, feedback and objections and explains products to influence customer perception of value
• Utilizes creativity and influencing skills with new or existing customers on buying decisions using tact and diplomacy
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
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