Sales Engineer, SLED
Mid-level Solutions & Sales Engineering role at Edel. Remote, United States · full-time · $200,000–$240,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll assess leads for technical fit during the pre-sales process
- Serve as the technical resource on sales calls, explaining capabilities and integrations
- Resolve account-level technical problems after the sale with support and engineering
- Train selected customers on the solution after purchase
What you bring
- Bring five to eight years in technical or pre-sales support as a sales or systems engineer
- Have five to seven years administering LAN, WAN, or internet services
- Understand DNS, NFS, SMTP, HTTP, TCP/IP, routing, switching, VPN, and network security
- Know RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES
- Show strong presentation ability and hold a bachelor's degree or equivalent experience; graduate study is preferred
Who this fits
This role suits a mid-level systems or sales engineer who can support SLED account managers across pre-sales, customer calls, and post-sales technical work. You'll work remotely in the United States, with preference for Buffalo or Albany, New York, and consideration for the greater Rochester and Syracuse areas. The position is full time and includes customer presentations, training, and collaboration with support and engineering
From the employer
We are looking for a Systems Engineer to work closely with our SLED Account Managers in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. Ideal location would be someone located in Buffalo or Albany, NY. We would accept applicants from the great Rochester and Syracuse areas as well.
Responsibilities:
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
- Provide assistance to identified customers with post-sales training.
Required Skills:
- 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
- 5 - 7 years experience in LAN/WAN/Internet services administration
- Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
- Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
- Exceptional presentation skills
Education:
- Bachelors Degree or equivalent experience. Graduate Degree favorable
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $200,000 - $240,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan.
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