Renewal Sales Representative
At a glance
Mid-level Account Executive role at Edel. Remote, El Salvador · full-time.
Pay not stated Account Executive salary
growthroles summary, based on the employer's posting.
What you'll do
- Build pipeline from renewals, then find cross-sell, upsell and technology-refresh opportunities in installed-base accounts
- Run renewals below the stated threshold and manage the full sales cycle with partners and distributors
- Create account plans for priority territory accounts and grow revenue across SMB customers
- Track opportunities and forecasts in Salesforce, submit weekly activity reports and join forecast reviews
- Share customer-reported partner service or product implementation issues with the Field Team when appropriate
What you bring
- You have sales experience in IT and can use customer relationships to expand business
- You have hands-on Salesforce experience and understand sales administration
- You communicate effectively in English and Portuguese, in writing and conversation
- You hold a degree in sales, business administration, computer engineering or a related field
Who this fits
This role suits a self-directed, collaborative seller who can juggle customer, partner and distributor needs alongside administrative work. You must live in El Salvador and be based in San Salvador.
From the employer
The renewals sales team requires a Renewal Sales Rep to follow up on renewal services, covering the El Salvador (Multi Sector) territory and GRAD. Your primary focus is to generate pipeline through renewals, identify cross-sell, up-sell and technological upgrade (refresh) opportunities from the installed base and interact with the Field Sales Team, partners and distributors to identify, develop, accelerate and close deals. You will help us to ensure a better quality of work, supported by more time getting in touch with the ecosystem. You as Renewal Sales Reps will help the team to maintain sustainable growth.
- Manage all the renewals below 15K according to the Renewal Tracking System (RTS), cross/upsell and refresh opportunities on the territory. Close deals to reach individual Quarterly Quota.
- Drive revenue in installed base accounts from the SMB segment.
- Manage the full sales-cycle, work closely with partners and distributors.
- Meet or exceed quarterly revenue targets.
- Develop/execute account plans for top accounts in the assigned territory.
- Forecasting and account/opportunity management in Salesforce.com.
- High-energy, motivated self-starter and team player.
- Complete weekly reports with the activities done, including accurate forecasting. Keep Salesforce updated with opportunities and forecasting in order to provide visibility of the territory.
- Detect flaws (weak attention from partner to the end user, bad implementation of the Fortinet products, etc.) that end users mentioned during your calls and inform them to the Field Team when appropriate.
- Participate in the Weekly Forecast meetings from the Field Sales Team and 1:1 forecasting meeting with the Team Lead.
- Employees are required to live in El Salvador
- Relevant sales experience in IT companies
- Experience and ability managing customer relationships and leveraging those relationships to expand business
- Ability to handle multiple sources of information and to consolidate needs for our customers, partners and distributors
- Ability to work on several administrative tasks as a part of his/her success on the role
- Excellent written and verbal communication skills in English and Portuguese
- The candidate must be based in San Salvador
- Hands on experience with Salesforce.com
- In-depth understanding of the sales administration process
- Excellent interpersonal skills and being a team player
- Solid analytical and organizational skills
- Numerical abilities and problem-solving attitude
- BSc degree in Sales, Business Administration, Computer Engineering or relevant field
- A technical background in computer science or engineering a plus
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