Regional Sales Engineer, SLED
At a glance
Mid-level Solutions & Sales Engineering role at Edel. Remote, United States · full-time · no salary stated · we estimate $101,000–$170,000 across the United States.
Edel has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Assess sales leads for technical fit before they move further through the process
- Serve as the technical voice on sales calls, explaining product capabilities, specifications, features and integrations
- Take point on technical problems for assigned accounts, coordinating with support and engineering to resolve them
- Train customers after a sale and help regional account managers with technical customer needs
What you bring
- You have one to three years in technical or pre-sales support as a sales or systems engineer
- You bring three to five years administering LAN, WAN or internet services
- You understand DNS, NFS, SMTP, HTTP and TCP/IP, plus networking, security and encryption technologies
- You have strong presentation ability and a bachelor's degree or equivalent experience
Who this fits
This mid-level, remote role suits a systems or sales engineer who can support customers from lead qualification through post-sale training and technical issue resolution. You’ll work closely with regional account managers and serve as a technical contact for assigned accounts.
From the employer
We are looking for a Systems Engineer to work closely with multiple Regional Account Managers within the regional territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities:
· Pre-sales - assist in qualifying sales leads from a technical standpoint.
· Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
· Conversant with networking applications and solutions.
· Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
· Provide assistance to identified customers with post-sales training.
Required Skills:
· 1-3 years experience in technical/pre-sales support as a sales or systems engineer
· 3-5 years experience in LAN/WAN/Internet services administration
· Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
· Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
· Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
· Experience with encryption and authentication technologies required
· Exceptional presentation skills
Education:
· Bachelors Degree or equivalent experience. Graduate Degree favorable
Why Join Us
This is an opportunity to operate at the intersection of cybersecurity strategy, executive engagement, and customer success, influencing large-scale enterprise organizations as they modernize operations and adopt cutting-edge solutions. If you excel at combining technical depth with executive presence, this role will allow you to shape customer outcomes while growing your career in a dynamic security landscape.
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