Key Account Manager - APAC
At a glance
Manager-level Account Management role at Ecolab. Taiwan - Nangang - Taipei City · full-time.
Pay not stated Key Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Grow existing APAC accounts while keeping customer relationships strong over the long term
- Find prospective customers and turn new opportunities into strategic account relationships
- Shape liquid cooling proposals with engineering teams around each customer's needs, then present the solutions
- Prepare sales proposals and contracts, forecast revenue, and keep CRM customer and opportunity records current
- Represent the team at APAC customer meetings and industry events, while tracking market shifts and customer feedback
What you bring
- A bachelor's degree in business, engineering or a related discipline
- At least five years in account management, sales or business development
- Experience handling enterprise or OEM accounts in the APAC region
- Professional working English and the ability to travel across APAC as needed
Who this fits
This role suits an account manager who can combine customer development with technical collaboration on liquid cooling solutions. The position is based in Taiwan, covers APAC and involves up to twenty percent international travel.
From the employer
Join CoolIT, an Ecolab Company, and be part of a global leader shaping the future of Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
As our Key Account Manager - APAC, you will support CoolIT's growth across the Asia-Pacific region by developing strategic customer relationships, expanding key accounts, and identifying new business opportunities. You will work closely with customers and internal technical teams to deliver tailored liquid cooling solutions for data center and enterprise environments.
What's in it for You
- The opportunity to help shape CoolIT’s growth across the APAC region.
- A collaborative environment where you will partner with customers and technical teams across the business.
- Exposure to innovative Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
- Opportunities to build strategic relationships with enterprise and OEM customers across diverse APAC markets.
- A regional role with international exposure through customer meetings, industry events, and cross-functional collaboration.
What You Will Do
- Manage and grow existing key accounts across the APAC region, supporting customer satisfaction and long-term partnerships.
- Identify new business opportunities and lead the development of strategic relationships with prospective customers.
- Partner with technical and engineering teams to develop and present liquid cooling solutions aligned with customer requirements.
- Prepare and deliver sales presentations, proposals, and contracts.
- Provide accurate sales forecasts and maintain complete, current customer and opportunity records in the CRM system.
- Represent CoolIT at industry events, trade shows, and customer meetings across APAC.
- Monitor market trends, customer feedback, and competitor activity to support informed business decisions.
- Collaborate with marketing, product, operations, and other internal teams to support regional strategies and customer onboarding.
Position Details
- Location: Taiwan.
- Regional scope: Asia-Pacific
- Travel: Up to 20% international travel.
Minimum Qualifications
- Bachelor's degree in Business, Engineering, or a related field.
- At least 5 years of account management, sales, or business development experience.
- Demonstrated experience managing enterprise or original equipment manufacturer (OEM) accounts in the APAC region.
- Ability to travel across the APAC region as required.
- Strong communication, negotiation, and presentation skills.
- Professional proficiency in English.
Preferred Qualifications
- Technical background or experience in the data center, IT hardware, thermal management, or liquid cooling industries.
- Understanding of data center technologies and cooling systems.
Proficiency in Mandarin Chinese
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