Product Adoption Manager, E-Commerce
At a glance
Mid-level Customer Success role at Dyson. Amsterdam · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Represent the digital product roadmap to business, market and executive stakeholders
- Set the approach for sharing roadmap changes, prioritisation choices and experiment results
- Turn complex product work into executive presentations, updates and leadership briefings
- Show adoption results, stakeholder sentiment and opportunities to leadership teams
- Lead and develop one direct report across adoption and product evangelisation work
What you bring
- At least four years in product marketing, product communications, corporate communications or a related field
- Experience with complex digital products, preferably in a global e-commerce setting
- Strong executive communication, presentation, influence and stakeholder management skills
- Background working with Product Management or Digital Product teams and product development methods
- Experience managing or mentoring at least one direct report
Who this fits
You'll suit a senior product communications or product marketing role that connects product teams with executives and markets. The role is based full-time on campus in Amsterdam, works thirty-nine hours weekly, and runs for twelve months. You will manage one direct report.
From the employer
About us
Dyson is a global technology company. We develop pioneering technologies by bringing together curious minds, deep expertise and a relentless focus on improvement.
Dyson E-commerce creates seamless, data-led digital experiences that make discovering, understanding and buying Dyson technology online effortless, engaging and unmistakably Dyson.
About the role
This is a 12-month fixed-term, full-time role, based in Amsterdam, Netherlands, working 39 hours per week.
As our Product Adoption Manager, you will be the senior voice connecting our E-Commerce Product team with executive and business stakeholders across Dyson. You'll shape how our product roadmap is understood across the organisation, ensuring teams, leaders and markets have the insight, context and confidence to support new capabilities and digital innovation.
Working at the intersection of Product, E-commerce and business leadership, you'll own the communication and evangelisation strategy for our digital product roadmap. You'll translate complex product priorities into compelling narratives, drive adoption of new capabilities, and lead a Product Adoption Manager while creating a consistent, organisation-wide approach to product communication.
Key responsibilities:
- Act as the senior ambassador for the product roadmap across business, market and executive stakeholders.
- Define and lead the communication strategy for roadmap updates, prioritisation decisions and experimentation outcomes.
- Build compelling executive presentations, product updates and leadership briefings.
- Create clear narratives that connect product investments to business value and customer outcomes.
- Provide leadership teams with visibility of adoption performance, stakeholder sentiment and emerging opportunities.
- Synthesise feedback from across the organisation into actionable recommendations for Product leadership.
- Define and track success metrics for product adoption and communication effectiveness.
- Lead, coach and develop a direct report, supporting both adoption initiatives and product evangelisation activities.
About you
To succeed in this role, we expect you to have:
- At least 4 years' experience in product marketing, product communications, corporate communications or a related discipline.
- Experience supporting complex digital products, ideally within a global e-commerce environment.
- Strong strategic thinking skills with the ability to influence at organisational and leadership level.
- Exceptional executive communication, presentation and stakeholder management capability.
- Proven ability to simplify complex concepts and tell compelling stories for diverse audiences.
- Experience managing, mentoring or developing at least one direct report.
- Familiarity with product development methodologies, experimentation and digital product lifecycles.
- A collaborative approach combined with strong ownership and accountability for outcomes.
- Experience working closely with Product Management or Digital Product teams.
- Exposure to product adoption, change management or transformation programmes within a global organisation.
Reward
At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.
Working Policy
Our campus culture is built on connection—collaboration in person, shared creativity, and hands-on learning. That’s why we don’t offer a hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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