Community Manager

Driven Properties Open · verified Sep 10, 2026

On-site Dubai Manager Community Marketing

Mid-level Community Marketing role at Driven Properties. Dubai.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You’ll connect the owners association board, owners, tenants, and management company
You’ll run branded residential operations while meeting OA and brand-partner standards
You’ll oversee service charges, arrears, budgets, meetings, contractors, and community records
You’ll resolve complaints, disputes, move logistics, and rule violations with documented follow-through
You’ll create resident programmes, track community KPIs, and coordinate maintenance planning

What you bring

You bring experience managing owners associations and branded residences in Dubai
You’ve handled owner relationships, service charge disputes, and brand-partner coordination
You understand Dubai’s OA regulatory framework and its operational limits
You can manage contractors, resident issues, formal meetings, and owner communications professionally

Who this fits

You’ll suit this role if you have operated in premium branded residential communities and can serve owners as both residents and investors. The position is onsite in Dubai and includes an employment visa and medical insurance. You’ll work across operations, stakeholder relationships, service providers, resident engagement, and reporting.

From the employer

We are seeking an experienced Community Manager who has operated at the intersection of owners association management and branded residential living in Dubai. This is not an entry-level property role — we need someone who has sat across the table from unit owners, navigated service charge disputes, maintained brand partner relationships, and built genuine communities within premium developments. You understand that owners in a branded residence are simultaneously investors and residents, and you know how to serve both sides of that relationship. Your day-to-day combines operational precision, people skills, and a working knowledge of how Dubai's OA regulatory framework shapes what you can and cannot do.

Requirements

Act as the primary liaison between the owners association board, individual unit owners, tenants, and the management company — maintaining trusted relationships across all stakeholders

Manage the day-to-day community operations of a branded residential development, upholding the standards expected by both the OA and the brand partner

Oversee service charge collection, arrears follow-up, and budget tracking in coordination with the finance team

Plan, coordinate, and minute Annual General Meetings and Extraordinary General Meetings, ensuring quorum, procedural compliance, and clear owner communication

Manage and evaluate FM contractors, soft service providers, and security teams, holding them accountable to SLA and brand standards

Handle owner and tenant complaints, escalations, and neighbour disputes with professionalism, neutrality, and documented follow-through

Coordinate move-in and move-out logistics, enforce community rules, and issue violation notices where required

Develop and deliver resident engagement programmes — community events, seasonal activations, owner communications — that reflect the brand identity of the development

Maintain accurate records of the owner register, unit usage, service charge accounts, and contractor performance

Liaise with the brand hotel or operator where applicable to ensure alignment on shared services, staff presentation, and resident-facing standards

Monitor community KPIs — satisfaction scores, response times, open issues — and report regularly to senior management

Manage reserve fund planning inputs and preventive maintenance schedules in coordination with the technical team

Benefits

Competitive salary, based on experience and market benchmarks
Employment visa and comprehensive medical insurance coverage
Company laptop and all necessary tools to perform effectively
Structured onboarding and training programme to ensure full integration from day one
A dynamic, growth-oriented work environment within one of Dubai’s leading asset management firms
Exposure to a diverse, high-value portfolio of residential and commercial properties across the UAE
Access to Driven's proprietary CRM, systems, and technology stack
A collaborative, high-performance team culture that values accountability, innovation, and excellence
Clear opportunities for career progression within a growing asset management platform