Presales Solution Manager (Continental US Only)
At a glance
Mid-level Solutions & Sales Engineering role at dragonboat Inc.. Remote · full-time · $80,000–$110,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Take prospects from initial discovery through workshops, customized demos, and guided product trials
- Explore customers’ portfolio practices, planning rhythms, workflows, governance, and use of Agile at scale
- Turn operating challenges into a recommended Dragonboat configuration and explain the outcomes it supports
- Set up trial workflows around each prospect’s operating model, then help them get value from the trial
- Write clear, business-oriented responses to customer RFI and RFP requests
What you bring
- At least five years in product management, product operations, PMO, consulting, or transformation at a technology organization
- Two or more years in client-facing consulting, customer success, technical account management, implementation, or professional services
- Working knowledge of PDLC, portfolio management, roadmaps, quarterly planning, prioritization, and Agile at scale
- Comfort using a workflow tool such as Jira, Azure DevOps, Aha!, Linear, or Smartsheet, plus consultative demo skills
Who this fits
You’ll suit work that combines business-focused customer consulting with live product demonstrations and trial guidance. The role is remote and limited to the continental US, and it does not carry an individual quota; performance and bonus are tied to overall sales team results.
From the employer
At Dragonboat, we're on a mission to help product and portfolio leaders achieve outcomes faster. Dragonboat Product Portfolio OS enables executives, teams, and agents to orchestrate strategy, investments, and the entire product delivery life cycle (PDLC) with speed and clarity at scale via an ontology-based, headless system.
Adopted by product and portfolio leaders at companies like Intuit, BBC, and US Bank, our platform drives better decisions, improves strategic execution, and maximizes product investment outcomes. We are a venture-backed, fast-growing B2B startup with remote-first teams in Portugal and the continental US, supporting a diverse global customer base ranging from mid-sized startups to Global 1000 enterprises.
Job Description
We're looking for an adaptable, business-minded, and ambitious Presales Solution Manager to join our revenue team. In this high-impact, customer-facing consulting role, you will guide prospective customers through discovery, guided trials, and successful selection of Dragonboat. You will connect the business and operating challenges of product and portfolio leaders to how Dragonboat addresses them, and show it live in demos.
You will serve as the bridge between our sales, product, and customer teams. To excel in this role, you need enterprise empathy with startup velocity, meaning you understand the governance, planning cadences, and operating models of large organizations, yet you move with the speed and adaptability of a high-growth startup.
(Note: While this is not an individually quota-carrying role, performance and bonus are directly tied to overall sales team success.)
What You'll Do
- Drive Business Wins: Own the selection process from first discovery through tailored demos, workshops, and guided trials.
- Lead Deep Discovery: Uncover customer product operating models, planning cadences, workflows, governance structures, and how they run Agile at scale.
- Map Challenges to Dragonboat: Translate a customer's business and operating challenges into how Dragonboat should be set up and what outcomes it will drive.
- Deliver Commanding Demos: Design and deliver tailored demonstrations that connect strategic goals to daily workflows.
- Guide Trials: Help prospects get value in their guided trial, with light setup of workflows that reflect their operating model.
- Manage RFI/RFPs: Own business-focused responses with clarity, precision, and credibility.
- Stay Ahead of the Curve: Keep mastering Dragonboat, product management and PDLC practices, and AI-enabled workflows to act as a trusted advisor.
Core Experience:
- 5+ years in product management, product ops, PMO, consulting, or transformation roles in technology organizations. Customer Success Manager, Technical Account Manager, or Implementation Project Manager backgrounds with a modest technical foundation are also a strong fit.
- 2+ years in client-facing consulting roles (consulting, customer success, TAM, implementation, or professional services).
- Solid understanding of PDLC, portfolio management, roadmap and quarterly planning, prioritization, and Agile, including Agile at scale.
Skills:
- Workflow fluency in tools like Jira, Azure DevOps, Aha!, Linear, or Smartsheet.
- Consultative, business-focused demo skills.
- Charismatic, articulate communicator, confident with C-suite leaders, admins, and cross-functional teams.
- Fast learner with a bias for applied learning in AI and agentic tools.
- No engineering background required. We value business-focused consulting over technical customization.
Preferred: Previous experience as a Dragonboat admin or power user.
Work Style & Attributes
- Big-picture yet detail-oriented: understand a customer's business strategy, then translate it into a clear Dragonboat setup.
- Fast and efficient: high agency and quick to learn, even without a blueprint.
- Enterprise agility: you understand how large organizations operate without getting bogged down by bureaucracy.
Benefits
- Remote native company with flexible working hours
- Competitive compensation
- 401k match
- Stock options
- Health insurance
- Learning budget
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