Inside Sales Representative
DPR family of companies Open At a glance
Mid-level Account Executive role at DPR family of companies. Monroe · full-time · no salary stated · we estimate $87,500–$180,300 across the United States.
DPR family of companies has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Guide customers from initial questions and quotes through order entry, delivery coordination and problem resolution
- Prepare accurate quotes, orders, invoices and rental agreements using the established processes
- Arrange purchases for stock, drop-shipped goods, rented equipment and services needed at job sites
- Keep inventory and receiving records current, follow control procedures and investigate discrepancies
- Work with outside sales and branch leaders to match customer needs with equipment and resolve service issues
What you bring
- You have a high school diploma or equivalent experience
- You bring three to five years in inside sales, customer service or sales operations
- You have working knowledge of construction supplies, equipment or a related field
Who this fits
This role suits someone who can manage customer orders and support accurately while balancing daily priorities. You'll work from Monroe, Louisiana, and partner with outside sales representatives, branch leadership and internal support teams.
From the employer
Job Description
OES Equipment, part of the DPR Family of Companies, is seeking an Inside Sales Representative in Monroe, LA.
At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of the role and is a starting point. Every employee is expected to lead from where they are, take ownership of outcomes, and always act in the best interest of the team, customer, project and organization.
As a purpose-driven organization on a journey to be most admired, we rely on trust, shared leadership, open communication, disciplined action and a deep respect for the individual to drive exceptional performance. Success is not just about what we build, but who we build and how we build it: with integrity, enjoyment, uniqueness and an ever-forward mindset.
Job Summary:
Provides advanced inside sales and customer support by managing customer inquiries, sales orders, and fulfillment activities. Serves as a primary internal point of contact for customers, ensuring accurate order processing, timely issue resolution, and consistent service delivery. Applies strong product knowledge and process expertise to support revenue growth and customer satisfaction. Collaborates closely with outside sales representatives, branch leadership, and internal support teams.
Key Responsibilities:
Manages customer interactions throughout the order lifecycle, including inquiries, quoting, order processing, fulfillment, and issue resolution.
Creates and maintains accurate sales quotes, sales orders, invoices, and rental or re-rental contracts in accordance with established standards.
Coordinates purchasing activities for inventory, drop-ship items, re-rented equipment, and site services in alignment with procurement guidelines.
Supports inventory, equipment, and receiving activities by maintaining accurate records, following inventory control procedures, and resolving discrepancies.
Collaborates with outside sales representatives and branch leadership to identify customer needs and recommend appropriate solutions.
Leverages product and equipment knowledge to support customer decision-making and resolve service-related issues.
Prioritize daily tasks and manages time effectively to consistently meet service standards
Education Qualifications:
High school diploma or equivalent experience required.
Work Experience:
3-5 years of related experience in inside sales, customer service, or sales operations required.
2- 4 years of experience in construction supplies, equipment industry, or a related field preferred.
Certifications and Licenses:
None required.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at www.dpr.com/careers.
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