Renewal Sales Specialist

DigiCert digicert.com Open · verified Sep 24, 2026

Cape Town Mid-level Account Executive

At a glance

Mid-level Account Executive role at DigiCert. Cape Town.

Pay not stated

RoleAccount Executive

SeniorityMid-level

LocationCape Town

PostedAug 17, 2026 · 5w ago

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Renew strategic customer accounts across your region while creating incremental revenue and new business
Work with the regional Account Manager to deepen customer relationships, improve adoption, and protect retention
Uncover expansion opportunities by probing for precise information and resolving customer discrepancies
Persuade customer stakeholders toward solutions while handling objections, negotiating, and recovering from setbacks

What you bring

At least two years managing the complete sales cycle in software, with SaaS sales preferred
Strong written and spoken communication, including conversations with every level of customer organizations
A record of reaching or surpassing assigned sales goals
The ability to connect company strategy with solutions presented to customers

Who this fits

This role suits a resilient mid-level software salesperson who can work collaboratively, follow sales processes, and stay effective through rejection or pressure. You’ll work US business hours from Cape Town and cover a regional customer base. SaaS experience in LATAM and AMS is advantageous

From the employer

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

As a Renewal Sales Specialist, you will be responsible for coverage in the region and driving renewals of the largest segment of DigiCert's customer base, delivering incremental revenue growth and bringing in net new business. This role is aligned to US business hours.

What you will do

Building & Fostering Strong Relationships – Working closely with your in-region Account Manager, develop a deep relationship with strategic DigiCert customers, focusing on increasing adoption, ensuring retention, and long-term success solving technology challenges.
Active Listening – Enhance mutual understanding in communicating with others by expressing genuine interest in, and providing full attention to, the content and meaning of others’ messages, realizing opportunities to expand DigiCert’s reach.
Information Seeking – Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less- focused environmental scanning for opportunities or miscellaneous information that may be used in the future.
Influence and Persuasion – Effective in persuading, convincing, influencing, or impressing others to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
Composure and Resiliency – Able to deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. They have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
Organizational Savvy – Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships

What you will have

2+ years of experience managing full sales cycle (inside or field sales) in the software space (SaaS Sales preferred)
Excellent written and verbal communication skills
SaaS Sales experience within the LATAM and AMS region advantageous
Proactive in adopting sales best practices and a leader in process adherence
Can demonstrate market and industry knowledge and recognizes changing market trends
Excellent objection handling and negotiating abilities
Driven to invest time in self-education that can be applied in a professional context
Demonstrates the ability to link corporate strategic goals to customer facing solutions
Strong collaboration skills and ability to work alongside multiple team members
Proven record of meeting/exceeding established goals
Ability to effectively communicate with internal stakeholders
Highly resourceful when need to overcome barriers and objections
Ability to communicate with all levels within customer/prospect’s organization

Benefits

Competitive compensation, including uncapped commission (role-dependent)
Achievers Club awards and performance-based incentives
Pension and retirement benefits (location dependent)
Life insurance and income protection coverage
Comprehensive health and wellness support, including medical coverage (where applicable), gym reimbursement, and mental wellbeing resources
Employee Assistance Program with 24/7 confidential support for employees and their families
Generous paid time off, including holidays and additional leave options
Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
Education assistance and professional development opportunities
Access to LinkedIn Learning and continuous learning resources
Employee referral bonus program and additional company perks and discounts
Business travel insurance and global employee support programs

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

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