Renewal Sales Specialist
At a glance
Mid-level Account Executive role at DigiCert. Cape Town.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Drive customer renewals across your region, growing revenue and bringing in new business
- Work with your regional account manager to build strategic customer relationships and strengthen retention
- Find ways to expand adoption by understanding customers’ technology challenges and long-term needs
- Use focused questions to uncover renewal opportunities and resolve conflicting information
What you bring
- At least two years handling the full sales cycle in software, through inside or field sales
- Strong written and spoken communication, with the ability to negotiate and address objections
- A record of reaching or surpassing sales goals
- You can connect company strategy to customer solutions and work effectively with internal teams
Who this fits
This role suits a sales specialist with software sales experience who can manage renewals, handle objections, and work with account managers and internal stakeholders. You’ll work US business hours from Cape Town.
From the employer
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
As a Renewal Sales Specialist, you will be responsible for coverage in the region and driving renewals of the largest segment of DigiCert's customer base, delivering incremental revenue growth and bringing in net new business. This role is aligned to US business hours.
What you will do
- Building & Fostering Strong Relationships – Working closely with your in-region Account Manager, develop a deep relationship with strategic DigiCert customers, focusing on increasing adoption, ensuring retention, and long-term success solving technology challenges.
- Active Listening – Enhance mutual understanding in communicating with others by expressing genuine interest in, and providing full attention to, the content and meaning of others’ messages, realizing opportunities to expand DigiCert’s reach.
- Information Seeking – Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less- focused environmental scanning for opportunities or miscellaneous information that may be used in the future.
- Influence and Persuasion – Effective in persuading, convincing, influencing, or impressing others to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
- Composure and Resiliency – Able to deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. They have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
- Organizational Savvy – Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships.
What you will have
- 2+ years of experience managing full sales cycle (inside or field sales) in the software space (SaaS Sales preferred).
- Excellent written and verbal communication skills.
- SaaS Sales experience within the LATAM and AMS region advantageous.
- Proactive in adopting sales best practices and a leader in process adherence.
- Can demonstrate market and industry knowledge and recognizes changing market trends.
- Excellent objection handling and negotiating abilities.
- Driven to invest time in self-education that can be applied in a professional context.
- Demonstrates the ability to link corporate strategic goals to customer facing solutions.
- Strong collaboration skills and ability to work alongside multiple team members.
- Proven record of meeting/exceeding established goals.
- Ability to effectively communicate with internal stakeholders.
- Highly resourceful when need to overcome barriers and objections.
- Ability to communicate with all levels within customer/prospect’s organization.
Benefits
- Competitive compensation, including uncapped commission (role-dependent)
- Achievers Club awards and performance-based incentives
- Pension and retirement benefits (location dependent)
- Life insurance and income protection coverage
- Comprehensive health and wellness support, including medical coverage (where applicable), gym reimbursement, and mental wellbeing resources
- Employee Assistance Program with 24/7 confidential support for employees and their families
- Generous paid time off, including holidays and additional leave options
- Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
- Education assistance and professional development opportunities
- Access to LinkedIn Learning and continuous learning resources
- Employee referral bonus program and additional company perks and discounts
- Business travel insurance and global employee support programs
To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
__PRESENT
__PRESENT
__PRESENT
Not this one either?
Claude or ChatGPT reads the other 92,804 for you.
Get better matches →
