Manager, eCommerce Marketing - Golf Galaxy
At a glance
Manager-level Ecommerce Marketing role at DICK'S Sporting Goods. Customer Support Center · full-time.
Pay not stated Ecommerce Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Set the roadmap for your eCommerce marketing areas, then turn company priorities into seasonal plans that grow engagement, conversion and revenue
- Shape digital content and site experiences with merchandising, product, technology and marketing teams to improve customer journeys
- Plan seasonal and category campaigns with loyalty, brand, media and merchandising teams, then use results to improve future efforts
- Make the case for priorities and investment, lead projects across teams, and brief senior leaders on performance, risks and opportunities
- Manage and develop planners and specialists while improving team processes and execution
What you bring
- A bachelor’s degree is required
- Seven to ten years in marketing, business, merchandising, communications or a related field
- Experience in eCommerce, retail or merchandising, plus strong analytical and communication skills
Who this fits
This manager role suits someone who can lead cross-team eCommerce work and coach a team of planners and specialists. It is hybrid at the Customer Support Center in the United States. Cameras must be on for virtual interviews, and AI tools cannot be used during interviews or assessments. Offers depend on a satisfactory background check, which may include ID verification.
From the employer
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
Job Duties & Responsibilities
eCommerce Marketing Strategy & Growth
- Own the strategy, roadmap, and performance outcomes for assigned eCommerce marketing capabilities.
- Translate enterprise priorities into actionable marketing, content, and customer experience plans.
- Establish annual and seasonal growth strategies that drive athlete engagement, conversion, retention, and revenue.
- Monitor business performance and identify opportunities to optimize results.
- Develop recommendations supported by customer insights, analytics, and market trends.
Digital Experience & Content Leadership
- Lead planning and prioritization of digital experiences, content strategies, and campaign activations within assigned area.
- Partner with Merchandising, Product, Technology, and Marketing teams to improve customer journeys and athlete engagement.
- Ensure content, personalization, campaigns, and experiences align with enterprise business priorities.
- Drive continuous optimization of site experience, discoverability, and customer relevance.
- Champion testing, innovation, and customer-focused improvements.
eCommerce Marketing Campaign Leadership
- Lead execution planning for major business moments, seasonal campaigns, category priorities, and marketing initiatives.
- Partner with Loyalty, Brand Marketing, Media, and Merchandising teams to maximize demand generation opportunities.
- Ensure campaigns are integrated, customer-centric, and optimized across digital touchpoints.
- Review performance and lead post-campaign recommendations to improve future results.
Cross-Functional Leadership & Business Influence
- Serve as the primary business lead for assigned capabilities and initiatives.
- Influence prioritization, resource allocation, and investment decisions impacting growth and athlete experience.
- Lead complex projects requiring alignment across multiple teams.
- Communicate strategy, business performance, risks, and opportunities to senior leadership.
Talent, Culture & Organizational Leadership
- Lead, coach, and develop a team of Planners and Specialists.
- Build organizational capability through effective performance management, coaching, and development.
- Foster a culture of accountability, collaboration, innovation, and customer obsession.
- Identify process improvements that improve team effectiveness, scalability, and operational excellence.
QUALIFICATIONS:
- Bachelor's Degree
- 7-10 years experience
- Marketing, Business, Merchandising, Communications, or a related field.
- Experience in eCommerce, retail, and/or merchandising, with a strong analytical mindset and excellent communication skills.
VIRTUAL REQUIREMENTS:
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!
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