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MNSW - Communications & Production Advisor

Department of Communities and Justice dcj.nsw.gov.au Open · verified Oct 27, 2026
Parramatta Mid-level Communications

At a glance

Mid-level Communications role at Department of Communities and Justice. Parramatta · A$116,981–A$129,492 base.

SalaryStated by Department of Communities and Justice
A$116,981 – A$129,492
Base salary for this role, in AUD per year, as published in the posting.
RoleCommunications
SeniorityMid-level
LocationParramatta
Base payA$116,981–A$129,492
PostedOct 26, 2026 · 2d ago
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Turn project needs into scopes, implementation plans, delivery requirements and supporting records
  • Review communications for multilingual readiness, including language choice, audience fit, accessibility and production needs
  • Prepare project proposals, quotes, briefs and related delivery materials
  • Track project progress and outcomes in operational systems, flagging issues and recommending next steps
  • Use customer feedback and service data to identify delivery improvements, while supporting procurement and supplier work

What you bring

  • You have supported communications, engagement, production or campaign projects with varied stakeholders
  • You understand multicultural communications, audience engagement and the needs of culturally and linguistically diverse communities
  • You have prepared project plans, proposals, quotes, briefs or similar materials to support delivery
  • You can assess project, customer or operational information and recommend ways to improve services

Who this fits

This mid-level role suits someone experienced in communications or project delivery in a complex stakeholder setting. It is ongoing and full-time, with a hybrid arrangement in Parramatta and a thirty-five-hour work week.

From the employer

Communications & Production

Advisor

  • Location: Parramatta (Hybrid)
  • Employment type: Ongoing full-time, 35 hours per week
  • Grade: 7/8
  • Salary – $116,981 pa - $129,492 pa plus employers’ contribution to superannuation and annual leave loading

Your role

We have an exciting opportunity for a Communications & Production Advisor who will be part of a new Communications & Production team within Multilingual NSW.

This role supports the development and delivery of communications advisory services, production and multilingual projects through project planning, analysis and implementation activities. The role develops project scopes, quotations, implementation plans, advisory resources and delivery documentation that support effective project delivery and successful handover into production and multilingual service streams

In the first few months, this role focuses on the design of documentation and workflows that streamline and reflect operational priorities and service offerings, as well as guidance materials and toolkit resources that promote consistency and quality across service delivery.

What you’ll do

As part of the Multilingual NSW team, you will:

  • Analyse project requirements and develop project scopes, implementation plans, delivery requirements and supporting documentation
  • Support the assessment of communication materials and project requirements to identify multilingual readiness considerations, including language selection, audience suitability, content accessibility and production requirements for multicultural audiences
  • Prepare proposals, quotations, project briefs and associated documentation
  • Monitor project implementation activities, delivery progress and project outcomes through project management and operational systems, identifying issues and providing recommendations to support successful delivery
  • Support the preparation of procurement documentation, supplier engagement activities and project planning materials
  • Analyse customer feedback, project outcomes and service performance information

What we’re looking for

  • Demonstrated experience supporting communications, engagement, production, campaign or related projects in a complex stakeholder environment
  • Strong understanding of multicultural communications principles, audience engagement approaches and the communication needs of culturally and linguistically diverse communities
  • Experience developing project documentation, implementation plans, proposals, quotations, project briefs or similar materials to support project delivery
  • Demonstrated ability to analyse project, customer or operational data and contribute recommendations that support service improvement and delivery outcomes

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

  • A challenging and rewarding career
  • Flexible, autonomous work environment
  • Competitive pay and conditions
  • Training and development opportunities to build and maintain capabilities
  • Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on https://multicultural.nsw.gov.au/

We do work that really matters

At Multicultural NSW you’ll be helping connect and unite people to develop resilient and welcoming communities. You’ll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

Are you ready to join us?

Click apply, attach an up-to-date resume (maximum 3 pages) and a cover letter (maximum 2 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

  • Targeted Question 1

Describe your experience developing project proposals and implementation plans. What information do you prioritise for a successful outcome? (500 words max)

  • Targeted Question 2

Provide an example of a multicultural communications project that didn’t go to plan. Describe 3 key actions you took and the outcomes they achieved that led to the project’s eventual success. (500 words max)

Applications close Tuesday, 10 November 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for Multicultural NSW, please contact the hiring manager Mayanne Lafontaine at Mayanne.lafontaine@multicultural.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Poppy Sgro on 02 9765 3929 or via email at poppy.sgro@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

Opportunity

Communications work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Communications

Find me work

By the team behind growthroles.

Find me work
Opportunity

Communications work from LinkedIn, X, Reddit and Upwork, in one list.

Each morning you get everything that fits, strongest first.

Find me work

By the team behind growthroles.