Key Account Manager
At a glance
Mid-level Account Management role at Delivery Hero. Stockholm · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage relationships with major restaurant chains, protecting long-term account growth and profitability
- Prepare and close complex negotiations that balance partner needs with foodora’s interests
- Find expansion opportunities within existing accounts and turn them into new business
- Build profitable campaigns with restaurant partners to increase orders and customer engagement
- Review account performance data, improve results, and bring field insight into commercial planning
What you bring
- At least five years in sales, key account management, or business development
- Fluent spoken and written Swedish and English for senior partner communication
- Strong analytical ability and working proficiency with Excel or Google Sheets
Who this fits
You’ll suit a results-focused relationship builder who uses data to improve account performance and can work through complex negotiations. The role is onsite in Stockholm and involves collaboration with Marketing, Vendor Operations, and Product teams. Experience in tech or FMCG is a plus, while a driver’s license is also advantageous.
From the employer
foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Are you ready to take the lead in shaping the future of food delivery partnerships? At foodora, our Key Account Managers help build and grow relationships with our most influential restaurant partners. This is your chance to work at the heart of a fast-paced, data-driven environment where your decisions directly impact our business.
This is an open application and we’ll get in touch if a suitable Key Account Manager opportunity becomes available.
Your mission
Own and manage relationships with foodora’s largest restaurant chains, ensuring long-term growth and profitability.
Lead complex and high-stakes negotiations, from preparation to successful closure, always acting in the best interest of both foodora and the partner.
Develop and maintain strong, trust-based relationships with decision-makers at senior levels within partner organizations.
Proactively identify and execute on new business opportunities and areas for growth within existing accounts.
Co-create long-term, profitable campaigns with your partners to drive order volume and customer engagement.
Monitor and analyze customer performance, taking data-driven action to optimize results.
Participate in strategic planning, contributing insights and feedback from the field to help shape foodora’s broader commercial strategy.
Act as the internal advocate for your key accounts, collaborating cross-functionally with Marketing, Vendor Operations, and Product teams to ensure seamless execution and partner satisfaction.
We are looking for a true foodorian who enjoys working in a fast paced environment and dares to go further. To thrive in this role we believe that you are result oriented and keep your eyes on the prize, we love to measure both success and find opportunities for improvement, which we hope that you also do! If you have strong analytical skills and a can do-attitude you will come far in this role! Since you will be in contact with our biggest restaurant partners, your skills as a relationship builder will be crucial to achieve your results.
Our selection process is continuous and the ad may close before the recruitment process is completed, if we’ve moved forward to the screening or interview phase.
Start date: Upon agreement
A minimum of 5 years experience within Sales, Key Account Management or Business Development.
You communicate fluently verbally and in writing in both Swedish and English.
Previous experience from tech or FMCG companies is considered a big plus.
Strong analytical skills and proficiency in Excel/Google Sheets.
If you have a driver's license it’s considered a plus.
Qualifications
A minimum of 5 years experience within Sales, Key Account Management or Business Development.
You communicate fluently verbally and in writing in both Swedish and English.
Previous experience from tech or FMCG companies is considered a big plus.
Strong analytical skills and proficiency in Excel/Google Sheets.
If you have a driver's license it’s considered a plus.
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