Senior Associate, Channel Relationship Manager ( Portfolio ), Small Medium Enterprises

Dbs Open · verified Oct 23, 2026

Gurgaon-DBIL Full-time Senior Account Management

At a glance

Senior Account Management role at Dbs. Gurgaon-DBIL · full-time.

Pay not stated Account Management salary

RoleAccount Management

SenioritySenior

LocationGurgaon-DBIL

EmploymentFull-time

PostedOct 23, 2026 · today

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Bring in new SME customers for operating accounts, term deposits and other transaction banking products, while growing an assigned client portfolio
Match banking solutions to customer needs by understanding the bank’s available products and how they are positioned
Keep clients informed through timely updates and coordinate with product, operations, finance and legal teams for smooth delivery

What you bring

You have more than ten years of sales-process experience, preferably managing customer portfolios
A postgraduate or equivalent qualification, supported by banking and sales experience
You can use internet tools and MS Office, and have experience selling banking or NBFC financial products

Who this fits

This senior relationship-management role suits someone with strong SME sales and portfolio experience. The position is based in Gurgaon and involves working with client relationship teams and internal service partners.

From the employer

Business Function

Corporate Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Job Purpose

To acquire New-to-bank (NTB) customers and nurture given portfolio clients in order to scale our liabilities business in SME

Key Accountabilities

Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products in line with the targets set out.
Keep yourself updated on various offerings available in the network

Job Duties & responsibilities

Be an avid advocate of DBS Banking and be very well versed in our positioning, competitive advantage and be able to recommend the right solutions based on customers’ needs
Ensure timely updates are given in various forms

Requirements

Good understanding of the sales process through preferably prior portfolio management experience of 10+ years
Prior Liabilities, Cash Management, Trade and Foreign Exchange selling experience is desirable
Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirement would be preferable.

Education / Preferred Qualifications

A post graduate or equivalent degree (with experience / understanding of banking and sales), Computer proficiency (Acquaintance with internet and MS Office) with relevant experience of selling in banking /NBFC financial products.

Core Competencies

Customer-centric, not product-centric
Good technical knowledge of cash management/ transaction banking business
Good team worker
Good customer and relationship management skills.
Good interpersonal and communications skills.
Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods
Well versed in AML risk

Technical Competencies

Basic understanding of Trade and Foreign exchange banking products and associated technology platforms and operational procedures
Understanding of regulatory guidelines on banking issued by MAS and by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements are critical.
Knowledge of financial markets and products to assist in meaningful dialogue with clients

Work Relationship

Possess good working relationship and a high degree of team spirit and cooperation with relationship group as well as service partners in the bank such as Product Mgt, Operations, Finance, Legal etc, so as to ensure seamless delivery of products to clients
Establish rapport with our clients so as to win their business, confidence and trust

DBS India - Culture & Behaviors

DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions
Ensure Customer Focus by Delighting Customers & Reduce Complaints.
Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
Maintain the Highest Standards of Honesty and Integrity.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

Gurgaon-DBIL

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time