Officer, Branch Relationship Manager, Growth, Counsumer Banking Group

Dbs Open

Ramapuram Full-time Manager Growth Marketing

At a glance

Manager-level Growth Marketing role at Dbs. Ramapuram · full-time.

Pay not stated Growth Marketing salary

RoleGrowth Marketing

SeniorityManager

LocationRamapuram

EmploymentFull-time

PostedNov 10, 2026

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Bring in new affluent clients through referrals, walk-ins, local prospecting and community or corporate outreach
Grow existing clients’ assets through retention, deeper wallet share and tailored product recommendations
Meet agreed monthly and annual revenue and volume goals while increasing savings balances and digital-channel use
Build trusted client relationships, deliver strong local service and resolve queries within the agreed turnaround time
Follow sales and onboarding controls, complete risk reviews and coordinate with branch, service and product colleagues

What you bring

You can acquire affluent clients and grow assets under management for an assigned client segment
You can follow customer onboarding due diligence, sales processes and regulatory requirements
You can build product knowledge and work with colleagues toward shared branch objectives

Who this fits

This role suits someone focused on branch-based client acquisition, relationship growth and service delivery. The position is located in Ramapuram, Chennai and is a regular, full-time employee role.

From the employer

Primary ownership of NTB acquisition: Consistently acquire and upgrade quality clients in the branch catchment with a strong focus on sourcing new affluent clients into the Treasures segment.

Build and execute a robust acquisition pipeline through self-sourcing, referrals, branch walk-ins, local area prospecting, corporate and community engagement.
Engage with existing customers to deepen the wallet share through retention and growth of AUM.

Accountable for achieving monthly & annual volume and revenue objective, as agreed.
Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth for both newly acquired and existing clients.
Ensure proper implementation & execution of product strategies through effective relationship management.
Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions
Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.
Drive and deliver exemplary customer service in the local market and uphold DBS service standards.
Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.
Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.

Establish DBS as the primary banker for newly acquired clients and strengthen its position as a prominent banking provider through consistent acquisition and superior service delivery

Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M

Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.
Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.
Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork
Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.
Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.
To exercise appropriate due diligence while on-boarding and engaging with clients.
Establish DBS as a primary banker for clients and as a prominent banking provider in India.

Location:

Ramapuram, Chennai

Job:

Product Sales

Schedule:

Regular

Employee Status:

Full time

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