Account Manager
At a glance
Mid-level Account Management role at Danfoss. City-State-Country.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Protect the largest customer relationship by reducing attrition and finding expansion opportunities
- Negotiate customer contracts, pricing, and terms while preserving margins and meeting customer needs
- Coordinate engineering, operations, and supply chain teams to resolve issues and improve delivery and quality
- Own order-to-delivery execution, customer scorecards, shipment accuracy, and responses to quality concerns
- Build account plans through customer meetings, business reviews, stakeholder relationships, and growth discovery
What you bring
- A bachelor's degree in Mechatronics or Mechanical Engineering is required
- At least five years using SAP and BIW
- Four years managing projects and programs for major OEM customers
- Four years serving highway-sector clients dealing with labor issues
- Two years applying products to OEM requirements, plus quoting, pricing analysis, and cost reduction experience
Who this fits
You'll suit a senior account manager who can grow a major customer while coordinating technical, operational, and supply-chain work. The role is based onsite in Ames, Iowa and includes ten percent international and domestic travel. You'll need experience with OEM accounts, highway-sector customers, SAP, BIW, pricing, and product application.
From the employer
The Impact You'll Make
Danfoss is seeking to hire an experienced Account Manager who will be responsible for managing and growing the relationship with the largest customer in the Commercial Vehicle Market and Specialty Business Unit (BU) within the Fluid Conveyance Division. The Account Manager drives revenue growth through strategic account management and new business development. This is an onsite position at our Ames, IA location.
What You’ll Be Doing
- Protects existing business by minimizing attrition and identifying expansion opportunities
- Drives revenue growth through strategic account management and new business development
- Negotiates contracts, pricing, and terms to maintain healthy margins while meeting customer needs
- Acts as the voice of the customer within Danfoss, ensuring customer needs are met efficiently; serves as the voice of Danfoss to the customer, effectively communicating capabilities, updates, and solutions
- Collaborates with internal teams, including engineering, operations, and supply chain, to resolve customer issues proactively;
- Oversees all aspects of the order-to-delivery process, ensuring on-time and accurate shipments; manages customer scorecards, ensuring Danfoss maintains high ratings in delivery, quality, and responsiveness; monitors and addresses quality concerns, working cross-functionally to resolve issues and drive continuous improvement
- Fosters long-term partnerships with key customer stakeholders and decision-makers; develops account strategies to align Danfoss' solutions with the customer’s evolving needs
- Regularly meets with customers, conducts business reviews, and identifies growth opportunities. 10% international/domestic travel.
What We're Looking For
- Bachelor’s degree in Mechatronics or Mechanical Engineering
- 5 years experience in SAP and BIW
- 4 years experience in project and program management with major OEM clients
- 4 years experience in the highway sector with clients facing labor issues
- 2 years experience in product application to OEM requirements
- 2 years experience in quoting and pricing analysis and cost reduction
What You'll Get from Us
- We promote from within and support your learning with mentoring, training, and access to global opportunities.
- You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
- We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
- You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
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