Account Executive, Small-Mid Size Business
At a glance
Mid-level Account Executive role at Cvshealth. Remote, United States · full-time · $56,855–$111,414 base.
growthroles summary, based on the employer's posting.
What you'll do
- Run a locally aligned portfolio of small and mid-size employer groups, securing renewals and keeping customers on board
- Grow accounts through renewals, additional sales and upgrades while addressing customer concerns with leaders
- Work with account teams and support functions to resolve complex product or service problems
- Recommend benefit options and Aetna plan features that meet changing client needs and add member value
- Review customer analytics and trends, then suggest relevant programs and services
What you bring
- Bring three to five years of relevant experience, including work in account management, sales or commercial roles
- Hold an active resident-state health insurance producer license
- Have a bachelor’s degree or equivalent work experience, plus experience delivering formal presentations
Who this fits
This role suits a mid-level account executive comfortable managing employer accounts, developing broker relationships and presenting recommendations. You’ll communicate by phone and in person, with possible travel for offsite meetings and training.
From the employer
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary:
· Develops strong personal and collaborative internal and external relationships to manage book of business (e.g. Aetna Funding Advantage, 51+ Fully-Insured for small-mid size employer groups) to achieve customer satisfaction, member retention and cross-sale objectives.
Fundamental Components:
· Accountable for building and maintaining strong relationships with a locally-aligned book of business to ensure case renewal and retention. Responsibilities include delivering renewals, cross-sales, up-sales, and growing sales.
· Determine concerns/barriers for retention of customers; identify top concerns and review mitigation strategy with leadership. Discuss and present solutions and partners with internal partners to enhance customer experience.
· Collaborates with account team members and functional support areas on more complex product or service issues to ensure client’s needs are met.
· Offers creative product and service solutions to address client’s evolving needs including benefit buy down strategies along with highlighting Aetna plan features that add member value.
· On an ongoing basis, monitors client’s product lines and services to ensure customer satisfaction.
· Responsible for the broker support/ outreach and education on key Aetna differentiators, along with overall producer relationship development for those brokers associated with the assigned customers in their book.
· Reviews and consultatively presents customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services.
· Required to communicate with internal and external parties telephonically and/or in person. May require travel to offsite locations for in-person meetings and training.
Must have resident insurance license.
Experience:
· 3-5 years of relevant industry experience
· Multi-functional experience, e.g., account management, sales, commercial, small-midsize
· Experience making formal presentations
· Active Health Insurance Resident State producer License
Education:
· Bachelor’s degree or equivalent work experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$56,855.00 - $111,414.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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