Key Account Analyst, E-commerce Market Insights

Cube Open · verified Sep 10, 2026

On-site Bangkok Full-time Mid-level Ecommerce Marketing

Mid-level Ecommerce Marketing role at Cube. Bangkok · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Help the Key Account Manager answer client questions and share updates on deliverables and features
Coordinate internal teams and deadlines so client work is accurate and delivered on time
Build expertise in Cube’s reports, e-commerce data, and insights to support client needs
Turn quantitative data into clear reports, presentations, and insights for business discussions
Capture stakeholder requests and feedback, then pass clear requirements to product and data teams

What you bring

Bring client service or account management experience, ideally in market research or business strategy
Have two to four years of experience in client service, analytics, consulting, or related work
Communicate confidently in written and spoken English with clients in and outside Thailand
Work comfortably with large-volume quantitative data and numbers
Stay organized, detail-focused, curious, and proactive about improving how work gets done

Who this fits

This role suits someone who enjoys client support, data analysis, and coordinating work across internal teams for a global account. You must be based in Thailand and work onsite in Bangkok. E-commerce experience is helpful but not required, while strong English communication is essential.

From the employer

We are only considering local candidates based in Thailand.

In this role, you will help our clients gain full value from Cube’s market data and insights solutions.

As a Key Account Analyst, you will support one of Cube’s largest global clients, a leading consumer goods company. Working closely with the Key Account Manager and internal teams, you will analyze data, prepare client-ready insights, coordinate deliverables, and respond to client requests across multiple markets and functions.

Success in this role will depend on your analytical skills, attention to detail, and ability to communicate clearly with both clients and internal stakeholders. You will take ownership of assigned analyses and deliverables while helping ensure that our work is accurate, timely, and relevant to the client’s business needs. This role offers strong exposure to global account management and the opportunity to grow within Cube’s Account Management team.

Responsibilities

Support the Key Account Manager in serving client stakeholders, responding to inquiries, and communicating updates on deliverables, new features, and other relevant topics
Coordinate closely with internal teams to track deadlines and ensure that client deliverables are completed accurately and on time
Develop strong expertise in the reports and deliverables Cube provides, as well as Cube’s broader e-commerce market data and insights capabilities, to effectively support client needs
Analyze data and prepare clear, client-ready reports, presentations, and insights that support business discussions and decision-making
Gather requests and feedback from client stakeholders, document requirements clearly, and communicate them to the relevant product, data, and internal teams
Help maintain strong client relationships by providing responsive, reliable, and high-quality support

Requirements

Demonstrated client service and/or account management experience, ideally from a market research or business strategy context
2-4 years of professional working experience, ideally in client service, account support, market research, data analytics, consulting, or business strategy
Excellent written and spoken English skills are a requirement; you will primarily be interacting with clients both and outside Thailand
Strong quantitative skills and high confidence in working with numbers and data are a requirement; Cube’s insights are powered by large-volume quantitative data sets, which you will need to gain confidence in analyzing
Strong attention to detail, organizational skills, and the ability to manage multiple tasks and deadlines
Curiosity, initiative, and a willingness to continuously improve ways of working and internal processes
Experience in e-commerce is not a requirement but a big plus