eCommerce Specialist

Crocs crocs.com Open · verified Sep 20, 2026

City of Makati NCR Mid-level Ecommerce Marketing

Mid-level Ecommerce Marketing role at Crocs. City of Makati NCR.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll keep Shopee, Lazada, TikTok Shop, and DTC activity running each day
You'll coordinate with the e-commerce enabler on priorities, progress, and issue resolution
You'll launch promotions, vouchers, price changes, and content updates accurately
You'll check listings, inventory, orders, ratings, and campaigns, escalating risks
You'll compile sales, traffic, conversion, and store health reporting

What you bring

Bring one to three years in e-commerce operations, marketplace support, or digital commerce
Hands-on TikTok Shop experience, with Shopee and Lazada exposure preferred
Experience with e-commerce enablers or agencies is strongly preferred
Use Excel or Google Sheets confidently and work comfortably across data and systems
Show careful execution plus strong coordination and communication in a fast-paced setting

Who this fits

This role suits someone based in the Philippines who is comfortable managing marketplace details, reports, and several systems at once. It follows Crocs' Collaborator work persona, which calls for four in-office days, and involves close coordination with the enabler and internal teams.

From the employer

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

Based in the Philippines, the E‑commerce Specialist supports the day‑to‑day execution of the online business across key E‑commerce platforms. This role focuses on trading execution, campaign setup, platform accuracy, and performance tracking, ensuring commercial plans defined by the E‑commerce Manager are delivered accurately and on time.

What You'll Do

Support daily E‑commerce execution across Shopee, Lazada, TikTok Shop, and/or DTC platforms
Work with the E‑commerce enabler on a daily basis to align on priorities, execution status, and issue resolution
Execute campaigns, promotions, vouchers, pricing, and content updates with the enabler
Maintain product listings accuracy (content, images, pricing, availability) across platforms
Support execution of mega campaigns (e.g. 9.9, 11.11, Payday, Brand Days)
Conduct daily platform checks (SKUs, pricing, campaigns, orders, ratings)
Monitor inventory availability and flag OOS or fulfilment risks to the Manager and enabler
Track and prepare sales and performance reports (sales, traffic, conversion, store health)
Coordinate with Operations, Customer Service, and the enabler to resolve platform or order issues

What You'll Bring to the Table

1–3 years of experience in E‑commerce operations, marketplace support, or digital commerce
Hands‑on exposure to TikTok Shop; Shopee and Lazada experience preferred
Experience working with E‑commerce enablers or agencies strongly preferred
Strong attention to detail with a disciplined execution mindset
Comfortable working with data, reports, and multiple systems
Proficient in Excel / Google Sheets; SAP or ERP exposure is a plus
Strong coordination and communication skills in a fast‑paced environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

Job Category: Corporate