Retail Communications Specialist - Cotton On USA

COTTON ON Careers Open · verified Sep 9, 2026

Los Angeles Full-time Mid-level Communications

Mid-level Communications role at COTTON ON Careers. Los Angeles · full-time.

SalaryStated by COTTON ON Careers

COTTON ON Careers states pay in the role description below.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll maintain communication calendars, coordinate meetings, and keep retail teams updated on time
You'll run local internal social channels and engagement activities that support team culture
You'll create and share internal messages so teams stay informed and aligned
You'll coordinate conferences, from venues and agendas to adapted content and presentations
You'll arrange field-leader onboarding, including travel, starter materials, and induction schedules

What you bring

You understand internal communications and ways to strengthen engagement
You have communications or event coordination experience in retail or another fast-paced setting
You can manage several projects and deadlines with strong organization
You write and speak clearly and use Microsoft Office and digital communication tools
You build cross-team relationships and bring creativity to engagement and problem-solving

Who this fits

This full-time role suits someone who enjoys retail communications, team engagement, events, and onboarding in a fast-moving environment. It is based in Los Angeles and requires travel as needed. You must also be able to stand, walk, and handle physical tasks involving up to 50lbs

From the employer

Do you speak fashion? We're hiring! Let’s chat! 
Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love

50% Team Member discount for all Brands/Products

Competitive Pay

Wellness Support 24/7

Performance & Peak incentives to reward & recognize our team

Great benefits for YOU & your family – Medical, Dental, Vision + more

401(k) matching program, with a commitment to financial literacy and support

Development opportunities that could take you anywhere

Quarterly COG Awards + real time recognition

The Role

Retail Communications Specialist

The Retail Communications Specialist is responsible for delivering effective communication and engagement
strategies, taking global frameworks and delivering in country. This role ensures timely and accurate
dissemination of information, supports team engagement initiatives, and coordinates key events and onboarding
activities to enhance the overall team member experience.

Key Responsibilities

Plan and maintain communication calendars, coordinate meetings, and ensure timely updates.
Manage local internal team social accounts and drive engagement initiatives to foster a positive team
culture.
Develop and distribute internal communications to keep teams informed and aligned.
Organize virtual and in-person conferences, including venue sourcing, agenda development, content
adaptation, and presentation preparation.
Coordinate onboarding for field leaders, including travel arrangements (flights and hotels), starter packs,
and induction schedules.
Deliver global retail initiatives aligned to retail calendar.

Requirements

• Strong understanding of internal communications principles and engagement strategies.
• Familiarity with content management tools.
• Proven experience in communications, event coordination, or similar roles within retail or a fast-paced
environment.
• Experience managing multiple projects and deadlines effectively.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office Suite and digital communication tools.
• Ability to build relationships and collaborate across teams.
• Creative approach to engagement and problem-solving.

PHYSICAL REQUIREMENTS 

Ability to stand, walk, lift, carry, push or pull up to 50lbs
Ability to travel as needed

Who are we?
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery. 

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at hrusa@cottonon.com.au so we may support you in completing the job application process.

In addition, Cotton On Group will consider qualified applicants, including those with criminal histories, in a manner consistent with local “Fair Chance” ordinances.

CA: This is a full-time salary role with the annual wage range of $90,000- $100,000k /yr