Strategic Account Manager (Korea)

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

If you are an experienced sales professional who thrives in complex, multi‑stakeholder customer environments, Copeland has an opportunity for you. As a Strategic Account Manager, you will Responsible for developing and maintaining relationships with key stakeholders; Develop deep understanding of customer strategy to champion appropriate support needs and product opportunities; Collaborate with and orchestrate internal account team members (e.g., Systems Engineer, Application Engineer, etc.) to ensure value propositions are appropriately delivered.

Key Responsibilities :

•Responsible for developing and maintaining relationships with key HVAC, Cold Chain & Comfort Controls, Dixell stakeholders

•Develop deep understanding of customer strategy to champion appropriate support needs and HVAC-R product opportunities

•Collaborate with and orchestrate internal account team members (e.g., Systems Engineer, Technical Sales Engineer, etc.) to ensure value propositions are appropriately delivered

•Conduct periodic account planning to strategically identify expansion & cross-sell opportunities in collaboration with regional Sales Managers

•Lead contract and pricing negotiations with OEM customers

•Manage pipeline of opportunities, including recording as required in CRM or other tools

•Serve as main point of contact for set of assigned accounts; route inquiries as necessary to Customer Success Reps

•Conduct regular field visits to better understand customer processes and needs

•Actively engages to stay updated on HVACR industry trends and competitor activity

Requirements :

Educational Background: BS/BA – University graduate preferred

Professional Qualifications:

Major in mechanical or electrical engineering preferred

Over 5 years’ experience for HVACR Sales environment

Requirements and Attributes: Good spoken & written English; Proficiency in computer skill; Good at utilizing Microsoft office (Excel and Powerpoint); Communicative leader

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.