Sr. Strategic Account Specialist
At a glance
Senior Account Management role at CooperCompanies. Remote, South Korea · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build annual plans for national optical retail accounts and help shape team goals
- Forecast sell-in, sell-through, market share and profitability, then work toward those results
- Create channel promotions, check store execution, and measure sell-out and ROI
- Lead retailer discussions on launches, pricing, space and stock while managing commercial risks
- Review account data, maintain stakeholder networks, and coordinate daily work across internal teams
What you bring
- Strategic account planning ability, including promotion design, costing and evaluation
- Advanced Excel, PowerPoint and Word skills, backed by strong numerical accuracy
- Experience managing inventory, receivables, pricing and contract risks across competing priorities
- Strong negotiation, influencing, communication and presentation skills for retailer-facing work
Who this fits
You’ll suit a self-directed account specialist who can manage several priorities and build strong retailer relationships. The role is based remotely in Seoul, South Korea, with customer-account travel required for three to four days per month. You’ll work independently on assigned accounts while coordinating with the KAM Team Leader and internal teams.
From the employer
The Sr. Strategic Account Specialist is responsible for one or more large key accounts (national optical retail chains) that require team-based collaboration. He/she achieves individual sales targets and executes on sales plans by expanding market presence and building a strong client base. The role has a significant impact on the team's sales results, contributes to team goal setting and planning, and manages assigned key accounts independently — covering planning, promotion, advanced negotiation and risk management — while collaborating with the KAM Team Leader on strategic accounts. The candidate should combine strong customer relationships with solid analytical and documentation skills in Excel, Word and PowerPoint.
- Build the annual business plan for assigned key accounts and contribute to the development of team goals and planning.
- Forecast and achieve account results: sell-in, sell-through, market share and profitability.
- Develop and execute channel promotions; track store-level execution, sell-out and ROI.
- Lead advanced negotiations and presentations with key accounts on launches, pricing, space and stock; influence internal contacts and external customers regarding policies, practices and procedures, and ensure compliance.
- Manage commercial risks (inventory, receivables, pricing, contracts) and monitor related contracts and invoices.
- Maintain customer profiles and stakeholder networks; conduct periodic business reviews.
- Recommend changes in account strategy and tactics to achieve sales goals; build account development plans and selling stories to gain retailer buy-in.
- Analyze sell-in / sell-out and market data (e.g., GfK); prepare business reports and presentations in Excel, Word and PowerPoint.
- Manage daily account operations independently and collaborate with the KAM Team Leader on strategic key accounts.
- Coordinate with Supply Chain, Finance, Marketing and Customer Service to ensure one consistent company voice toward the retailer.
- Maintain complete knowledge of CV products and services, as well as competitive products.
- Make improvements to sales processes and tools to enhance performance; submit all administrative reports accurately and on time (weekly closing, call, expense and ROI reports).
Travel:
Travels to customer accounts : 3-4 days per month
- Strategic thinking and account planning capability.
- Promotion development skills — design, cost and evaluate trade promotions.
- Risk management mindset covering inventory, receivables, pricing and contracts.
- Advanced Excel, PowerPoint and Word skills.
- Strong numerical and analytical skills with high accuracy and a self-review discipline.
- Win-win negotiation and influencing skills.
- Ability to manage multiple accounts and priorities simultaneously.
- Excellent verbal and written communication and presentation skills.
- Self-starter with strong ownership and a positive, constructive attitude.
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