Business Development Manager
On-site Burlington Full-time Manager Business Development
At a glance
Mid-level Business Development role at Columbia Safety & Supply Family of Companies. Burlington · full-time.
Pay not stated
RoleBusiness Development
SeniorityManager
LocationBurlington
WorkplaceOn-site
EmploymentFull-time
PostedAug 26, 2026 · 4w ago
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Learn the product range and support clients through phone, email, and in-person conversations
- Resolve client questions and requests promptly while keeping detailed CRM records
- Build quarterly and annual growth plans with the VP of Sales around sales and profitability targets
- Expand existing accounts, develop new relationships, and connect with industry influencers
- Travel for client meetings, tradeshows, industry events, and internal GME events when needed
What you bring
- You have built and expanded a sales territory or category vertical
- You can negotiate effectively while meeting client requirements
- You bring strong written and spoken communication, interpersonal ability, organization, and strategic thinking
- You have broad experience working with technology
Who this fits
This role suits a customer-focused business development professional who can create growth plans, manage client relationships, and pursue personal goals. You will work onsite in Burlington, Ontario, with travel estimated at up to ten percent for meetings and events. The role involves partnering with the VP of Sales, Marketing, and other business functions.
From the employer
Our Canadian HQ is in Burlington, ON, and our team actively engages with clients from our eight strategically placed facilities throughout the US & Canada. Our engaged and employee-centric culture has been recognized by our employees as an INC Magazine Best Workplace.
To achieve the greatest amount of success possible in this role, you will need to be a driven, customer-experience-oriented professional with a drive for personal goal attainment as well as the enrichment of the team. This sought-after position requires extraordinary communication methods, social skills, and time management.
To achieve the greatest amount of success possible in this role, you will need to be a driven, customer-experience-oriented professional with a drive for personal goal attainment as well as the enrichment of the team. This sought-after position requires extraordinary communication methods, social skills, and time management.
- Provide exceptional customer service, by learning our products, to provide additional support to clients via phone, email, and in-person interactions
- Address customer inquiries, concerns, and requests promptly and professionally while maintaining accurate and detailed customer records in our CRM system
- Work with the VP of Sales to create and execute a growth strategy for quarterly and annual sales and profitability goals
- Develop a solid understanding of the characteristics and trends of all markets represented by our clients
- Develop quality relationships with industry influencers, potential new clients, and existing clients as appropriate, including via phone, online, and in-person
- Identify and grow opportunities within the existing client portfolio
- Travel as needed to meet with existing and potential clients, for tradeshow and industry events, and for internal GME events, as necessary (estimated travel up to 10%)
- Partner with Marketing and other business functions to enable Sales discussions, driving the growth of current and new clients
- Experience creating and growing a sales territory or category vertical is required
- Demonstrable experience in negotiating and meeting client requirements
- Marketing Research experience is preferred
- Broad knowledge and experience with technology
- Excellent interpersonal skills, organizational skills, and capacity to develop strategy
- Excellent written and oral communication skills
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