Senior Content Operations Specialist

Why Coda Coda is a global growth engine for commerce, connecting people, digital products, and payments through trusted monetization and distribution solutions.

With 600+ people from 57 nationalities across 23 locations, we’re a truly global team headquartered in Singapore, with offices in Amsterdam, Dubai, Bristol, Shanghai, Eindhoven, and across Southeast Asia.

We power global commerce through a dual model. Our B2B solutions, Codapay, Coda Webstore, Coda Links, Coda Distribution, and Giftcloud, enable publishers and brands to monetize and distribute digital content globally. On the consumer side, we operate a portfolio of trusted storefronts including  Codashop, Recharge.com, Startselect.com, and mobiletopup.co.uk, that give customers secure and easy access to game top-ups, digital credits, vouchers, gift cards and prepaid products in over 70 markets.

Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together.

If you’re looking to grow your career and make a real impact in a global team, Coda is the place for you. 

The opportunity

At Recharge, consumers can easily purchase digital products such as payment cards, gift cards, gaming vouchers, and mobile top-ups. Trusted by leading brands including PaysafeCard, Apple, Google, Vodafone, and PlayStation, we're on a mission to make prepaid payments simpler, faster, and more accessible worldwide.

As a Senior Content Operations Specialist, you play a key role in turning ideas into published, localized content across our European markets. You will join our Content Team and own the end-to-end content and localization workflow for Recharge and our broader suite of storefronts, coordinating a network of freelance writers and translators, safeguarding editorial quality, and keeping content moving across web, campaigns, and social.

Just as importantly, you will lead our shift toward AI-native operations. We are moving away from fully manual content and translation processes toward AI-augmented workflows that deliver more, faster, and at lower cost, with human judgment focused where it matters most.

What you'll do

• Own the end-to-end content production workflow, from briefing through editing to final approval, across our freelance network of ~15 writers and translators
• Run day-to-day localization operations in Phrase TMS, including translation memory, glossaries, vendor coordination, and quality assurance across our European markets
• Lead the transition to an AI-native localization workflow, pairing AI translation with native-speaker review to cut time-to-market and lower translation costs
• Drive content operations for TikTok by coordinating production, managing talent, and keeping everything we publish high quality and on-brand
• Maintain editorial standards and quality control across all original and translated content, so everything meets a consistent bar
• Embed AI tools into briefing, drafting, translation, and quality checks to run operations efficiently and free up time for higher-value work
• Plan editorial capacity and the content calendar, partnering with SEO, campaigns, design, and our technical/automation team to keep delivery on track
• Manage the freelance and vendor base, balancing cost, quality, and turnaround as AI takes on more of the routine volume

What you'll bring

• 5+ years in content operations, social media, editorial project management, or a closely related field
• Proven track record coordinating freelancers, translators, or agencies to deliver content and translations on time and to a high standard
• Hands-on experience with a translation management system (ideally Phrase), including translation memory, glossaries, and QA workflows; familiarity with automation tools (e.g. n8n), CMS platforms, and content APIs a plus
• Strong editorial management across languages and markets, with the ability to brief, edit, and approve content to a high quality bar
• Practical experience applying AI tools to real workflows, ideally designing or running AI-assisted translation or content pipelines that combine machine translation or LLMs with human post-editing
• Excellent organizational and project-management skills, keeping many moving parts coordinated without dropping anything
• Proving experience working across European markets and managing multilingual content, including social or short-form operations such as TikTok; additional European languages a bonus

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.   Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!