Renewal Specialist - Dutch Speaker
UK, Work at Home, Northern Ireland Full-time Mid-level Account Management
At a glance
Mid-level Account Management role at Cnx. UK, Work at Home, Northern Ireland · full-time.
Pay not stated
RoleAccount Management
SeniorityMid-level
LocationUK, Work at Home, Northern Ireland
EmploymentFull-time
PostedJan 27, 2025 · 20mo ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Explain product and service value to customers while selling renewals and related services, with possible upsell offers
- Track sales projections weekly, monthly and quarterly against your assigned territory and revenue quota
- Use product and technical knowledge to assess customer needs and address barriers to satisfaction or product use
- Handle frequent outbound phone and email contacts, responding to objections and competitive pressure to retain or win customers
- Keep customer records current in the CRM and carry out sales work such as qualification, conversion and account health checks
What you bring
- You speak Dutch, the stated language requirement for this role
- You can explain product or service value and manage customer conversations focused on renewals and sales
Who this fits
This is a full-time, work-from-home role for a Dutch speaker, based in the UK, with Northern Ireland also listed. You’ll work within a sales team and report to a Sales Manager.
From the employer
Job Title:
Renewal Specialist - Dutch SpeakerJob Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
Location:
UK, Work at Home, Northern IrelandLanguage Requirements:
DutchTime Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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