Renewal Specialist - Dutch Speaker
GBR Liverpool - The Plaza, 100 Old Hall Street Full-time Mid-level Account Management
At a glance
Mid-level Account Management role at Cnx. GBR Liverpool - The Plaza, 100 Old Hall Street · full-time.
Pay not stated
RoleAccount Management
SeniorityMid-level
LocationGBR Liverpool - The Plaza, 100 Old Hall Street
EmploymentFull-time
PostedJan 27, 2025 · 20mo ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Sell contract renewals and services within your assigned territory, with upsell offers where they fit
- Contact customers by phone and email, mostly outbound, to renew contracts and address obstacles to satisfaction or product use
- Forecast sales each week, month and quarter, and keep customer records complete in the CRM
- Use product and technical knowledge to assess customer needs, handle objections and retain accounts
- Carry out sales work such as lead qualification, conversion, account health checks and customer feedback
What you bring
- You can conduct customer conversations in Dutch
- You can explain product value and assess customer requirements using product and service knowledge
- You can manage a revenue quota and maintain accurate sales forecasts
Who this fits
This full-time role is based at The Plaza in Liverpool and reports to a Sales Manager. It suits someone comfortable with high-volume, predominantly outbound customer contact and renewal-focused sales work.
From the employer
Job Title:
Renewal Specialist - Dutch SpeakerJob Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
Location:
GBR Liverpool - The Plaza, 100 Old Hall StreetLanguage Requirements:
DutchTime Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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