Associate, Sales Development (Thai Speaker)
Kuala Lumpur Full-time Junior Sales Development
At a glance
Entry-level Sales Development role at Cnx. Kuala Lumpur · full-time.
Pay not stated
RoleSales Development
SeniorityJunior
LocationKuala Lumpur
EmploymentFull-time
PostedMar 20, 2025 · 18mo ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Sell or renew contracts in your assigned territory, including services and possible upsell opportunities, to meet revenue goals
- Handle a high daily volume of mostly outbound customer and prospect contacts by phone and email
- Learn product features and technical details so you can assess customer needs and explain value
- Address usage concerns, satisfaction barriers, objections and competitive pressure to retain or win customers
- Update CRM records, prepare sales forecasts, and carry out lead qualification, conversion, health checks and renewals
What you bring
- At least two years in a sales role, preferably in IT sales
- A record of meeting personal and team sales targets
- Experience with high-volume calling and Salesforce or a comparable CRM
- Strong MS Office knowledge, problem-solving ability, and comfort learning new technology and data
Who this fits
This junior sales development role suits someone comfortable with frequent outbound calls and email, customer-facing sales work, and revenue targets. The role is based at the Kuala Lumpur office, and the posting also welcomes candidates willing to work on-site.
From the employer
Job Title:
Associate, Sales Development (Thai Speaker)Job Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
Requirements
- 2+ years of experience working in sales capacity (Preferably IT Sales)
- Prior success in achievement of personal and team sales quota/goals
- Experience in high-volume calling
- Experience learning new technology and data
- Problem solving skills
- Excellent knowledge of MS Office programs
- Experience working with Salesforce.com or similar CRM
- Experience or willingness to work on-site
Location:
MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun RazakLanguage Requirements:
Time Type:
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