Global eCommerce Senior Specialist CMA CGM Senegal(H/F)
At a glance
Senior Ecommerce Marketing role at CMA-CGM. Dakar.
Pay not stated Ecommerce Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Guide regional leaders and country teams on eCommerce priorities, keeping local plans aligned with the global digital strategy
- Roll out digital products through training, webinars and internal communications, then track adoption against scorecard goals
- Use customer data to choose segments and drive local meetings, lead conversion and external webinars
- Build eCommerce knowledge across the regional network and encourage learning without direct authority
- Handle product questions and escalated cases, and contribute to global taskforce work such as eLearning and benchmarks
What you bring
- Three to five years in eCommerce, digital marketing or project management
- Experience working across functions to meet business objectives
- Familiarity with digital channels and integrations, including websites, APIs or mobile apps
Who this fits
This senior regional role suits someone who can guide teams and influence agencies without managing people directly. You’ll work across countries and contribute to global taskforces. A master’s degree in business, digital marketing, eCommerce, IT or a related area is preferred.
From the employer
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
YOUR ROLE
Regional expert for all digital products under responsibility, providing strategic guidance and operational leadership to drive deployment, adoption and performance against Digital Agency targets, and contributing to global taskforces without direct team management responsibility
WHAT ARE YOU GOING TO DO?
Strategic alignment
•Advise Regional GM/CCO and countries on eCommerce priorities; align regional/local action plans with global Digital Agency strategy.
Deployment & adoption
•Execute deployment plans for digital products: trainings, webinars, internal communication and network animation.
•Drive adoption against scorecard targets; monitor regional/country performance and report progress to management.
•Analyze data to target the right customer segments and execute local actions: customer meetings, lead conversion and external webinars.
Network animation & upskilling
•Animate the regional eCommerce network, maintain digital knowledge, promote eLearnings and contribute to upskilling the regional team.
•Influence agencies and cross-functional teams without hierarchical authority.
Product expertise & taskforces
•Maintain product expertise; centralize evolution requests/business opportunities and support escalated agency/customer cases.
•Contribute to global taskforces: documentation, marketing requests, eLearning, communication, qualification, BI/watch and benchmarks.
WHO ARE WE LOOKING FOR?
Preferably master’s degree in business administration, Digital Marketing, eCommerce, IT
or a related field
3-5 years of experience in eCommerce, digital marketing or project management
Experience in working with cross-functional teams to achieve business objectives.
Familiarity with digital tools and platforms (websites, APIs, EDI, mobile apps) and their integration into the customer journey.
Customer centric mindset with strong interest for digital transformation and customer experience.
Results-driven, proactive approach to problem-solving, excellent communication skills
Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines
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