Sales Manager, Strategic
At a glance
Manager-level Sales Leadership role at Clio. Toronto · full-time.
Clio states pay in the role description below.
growthroles summary, based on the employer's posting.
What you'll do
- Lead and grow Strategic Account Executives through hiring, onboarding, regular coaching, deal reviews and clear performance expectations
- Set territory plans and forecasts, own revenue and customer targets, and join complex negotiations when deals need your involvement
- Help reps create and convert opportunities from inbound, outbound, partner, BDR and product-led channels
- Turn product and go-to-market updates into coaching that prepares the team to demo Clio’s evolving portfolio, including AI products
- Build repeatable team routines, apply AI to sales research and deal work, and share field feedback with partner teams
What you bring
- At least five years in B2B technology sales, including two or more years managing and coaching sales teams
- You have driven new-business revenue through consultative selling across inbound, outbound, partner and product-led channels
- You have used AI tools to improve work and decision-making, with sound judgment about where they help
Who this fits
This manager role suits someone who enjoys developing salespeople and balancing team leadership with hands-on involvement in complex deals. The position is based in Toronto, with local employees expected in the office at least twice per week.
From the employer
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We're looking for a Sales Manager to lead our growing Strategic (SMB) Account Executive team. You'll coach and empower your AEs to help prospective law firms discover the value of Clio's Intelligent Legal Work Platform, which brings together legal AI and our broader portfolio of practice management, client intake, and document automation solutions. This role is for a high-energy leader who thrives in a rapid-growth environment, is passionate about developing people, and wants to shape how a team sells in a fast-moving, AI-driven market.
Reporting to the Senior Director of Sales, you will implement best practices, optimize sales strategy, and support your AEs in building pipeline and managing their territories, balancing inbound, outbound, and partner opportunities to maximize growth. Because our product is evolving fast, you'll also keep your team current and confident selling and demoing it.
What Your Team Does
Our Strategic Account Executive team is growing and committed to driving Clio's value for law firms. They build and manage a diverse pipeline, conduct impactful discovery calls, deliver tailored product demonstrations, and support technical evaluations while addressing complex business needs in the legal space. By collaborating with Solution Engineers, Channel Partners, BDRs, Marketing, and other cross-functional teams, they create customized solutions for clients. This team embodies a high-performance culture, working collaboratively to drive Clio's mission to transform the legal experience for all, helping law firms run their practice and adopt AI with confidence.
What You'll Work On
- Lead, coach, and develop a team of Strategic Account Executives, from hiring and onboarding through weekly 1:1s, deal reviews, and accountability to KPIs
- Own territory planning, forecasting, and attainment against monthly, quarterly, and annual revenue and logo targets, and step into complex deals and negotiations as a player-coach
- Coach AEs to build and convert pipeline across outbound, inbound, BDR, Channel Partner, and product-led sources
- Keep your team sharp on Clio's expanding portfolio, including our AI products, turning product and go-to-market changes into practical coaching for live demos and deals
- Build the operating rhythm that makes results repeatable, and bring AI into how your team works for research, prep, follow-up, and deal inspection
- Partner with Solution Engineering, BDRs, Channel Partnerships, Marketing, Customer Success, Enablement, Product, and RevOps, and bring field feedback back to the teams building Clio
What You May Have
- 5+ years of B2B technology sales experience, including at least 2 years of people management experience leading, developing, and coaching high-performing sales teams.
- Experience driving new business revenue through a consultative sales approach across inbound, outbound, partner-sourced, and product-led sales motions.
- Strong sales coaching capabilities, with the ability to guide AEs through complex sales cycles, deal strategy, objection handling, and negotiation.
- Hands-on experience leveraging AI tools to improve productivity, effectiveness, and decision-making, with sound judgment on where AI adds value.
- A systems-oriented mindset, with the ability to identify process gaps, solve root causes, and build scalable, repeatable ways of working.
- Experience leading teams through change, maintaining focus, performance, and momentum as products, priorities, and market conditions evolve.
- Strong communication, collaboration, and stakeholder management skills, paired with a competitive, results-driven mindset.
- A proven ability to build a culture of accountability, continuous improvement, and high performance, inspiring people to grow and consistently raise the bar.
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
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