Senior Solutions Engineer
At a glance
Senior Solutions & Sales Engineering role at Clera. Remote, United States · full-time · $140,000–$180,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Lead customer discovery to map logistics workflows, systems, data sources and technical constraints
- Build tailored demos and solutions around customer processes, including modules, integrations, data needs and delivery scope
- Turn designs into phased implementation plans and statements of work with estimates, dependencies and risks
- Work with Sales on proposals, then guide solution workshops and implementation through production go-live
- Coordinate handoffs across Product, Data, Engineering and Delivery, and create reusable scoping and integration materials
What you bring
- At least five years in solutions engineering, solutions architecture or technical account management delivering enterprise implementations
- You have carried solution design from pre-sales into implementation and go-live
- You bring hands-on enterprise software configuration or implementation experience and have delivered tailored sales demos
- You can use Figma, FigJam or a similar design tool, alongside Linear, Jira or an equivalent tracking system
Who this fits
This senior, customer-facing role suits someone who can connect pre-sales design with implementation and work across technical and commercial teams. The role is on-site in Chicago, and visa sponsorship is unavailable.
From the employer
About the Role
This customer-facing role bridges pre-sales solution design and implementation for a logistics software platform serving temperature-controlled and high-value supply chains. You will work across Sales, Customer Success, Product, Engineering, and Delivery, owning the technical thread from discovery through production go-live.
What You'll Do
Lead discovery with quality, logistics, supply chain, and IT stakeholders to understand workflows, systems, data sources, and constraints.
Deliver tailored product demonstrations and address technical objections using customer-specific processes and requirements.
Design solutions by identifying relevant modules, integrations, data needs, phasing, and scope.
Turn solution designs into sequenced implementation plans and statements of work, including realistic estimates, dependencies, and risks.
Partner with Sales on proposals and commercial documents to ensure commitments are technically deliverable.
Lead solution workshops, support configuration, and remain accountable for the design through implementation and go-live.
Coordinate technical handoffs across Product, Data, Engineering, and Delivery, and share customer insights to inform product development.
Create reusable solution designs, discovery frameworks, scoping templates, and integration patterns.
What We're Looking For
At least 5 years of experience in solutions engineering, solutions architecture, or technical account management delivering enterprise software implementations.
Experience owning solution designs from pre-sales through implementation and go-live.
Background in supply chain, cold chain, logistics, or quality management workflows, ideally in a regulated industry.
Hands-on experience configuring or implementing enterprise software, and delivering tailored demonstrations in sales settings.
Ability to coordinate technical handoffs and sequence work across Product, Engineering, and Delivery teams.
Proficiency with Figma, FigJam, or similar design tools, and Linear, Jira, or equivalent project tracking systems.
Familiarity with APIs, data integration, system interoperability, and reusable implementation playbooks is valuable.
Compensation & Benefits
Base salary: $140,000 to $180,000 annually. Visa sponsorship is not available.
Location
On-site in Chicago, Illinois, United States.
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Solutions & Sales EngineeringRemote$140k+
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