Senior Solutions Engineer
At a glance
Senior Solutions & Sales Engineering role at Clera. Remote, United States · full-time · $140,000–$180,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Uncover customer workflows and needs across supply chain, quality, logistics and IT before shaping a solution
- Show how the product fits each customer's processes, and address technical concerns during sales discussions
- Specify modules, data, integrations, phases and scope, then turn the design into an implementation plan and statement of work
- Work with Sales on proposals and commercial terms, checking that delivery teams can meet the commitments
- Guide workshops and configuration through go-live, coordinate technical handoffs, and build reusable design and scoping resources
What you bring
- At least five years delivering enterprise software implementations in solutions engineering, architecture or technical account management
- Experience carrying solution designs from pre-sales through implementation and customer launch
- A background in supply chain, cold chain, logistics or quality workflows, ideally in a regulated field
- Practical enterprise software configuration or implementation experience, plus familiarity with APIs and data connections
- Proficiency with Figma, FigJam or a comparable design tool, and Linear, Jira or a similar project tracker
Who this fits
This senior role suits someone who can lead customer-facing solution work and coordinate delivery across teams. The position is on-site in Chicago, and visa sponsorship is unavailable. The stated base salary is $140,000 to $180,000 annually.
From the employer
About the Role
This customer-facing role bridges pre-sales solution design and implementation for a logistics software platform focused on temperature-controlled supply chains. As part of the commercial organization, you will work closely with Sales, Customer Success, Product, Engineering, and Delivery to carry customer solutions from discovery through go-live.
What You'll Do
Lead technical and process discovery with customer stakeholders across supply chain, quality, logistics, and IT.
Deliver tailored product demonstrations based on customers' workflows and handle technical objections.
Design solutions that define applicable modules, required data, integrations, phases, and scope.
Turn solution designs into sequenced implementation plans and scoped statements of work, identifying effort, dependencies, and risks.
Partner with Sales on proposals and commercial documents to ensure commitments are technically deliverable.
Lead solution workshops, guide software configuration, and remain accountable for the design through customer go-live.
Coordinate technical handoffs and delivery sequencing with Product, Data, and Engineering teams.
Develop reusable solution designs, discovery frameworks, scoping templates, and integration patterns.
What We're Looking For
At least 5 years of experience as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
Experience owning solution designs from pre-sales through implementation and go-live.
Experience with tailored demonstrations, technical sales discussions, and managing objections.
Background in supply chain, cold chain, logistics, or quality management workflows, ideally in a regulated industry such as pharmaceuticals, food, or healthcare.
Hands-on experience configuring or implementing enterprise software, along with familiarity with data integrations, APIs, and system interoperability.
Proficiency with Figma, FigJam, or equivalent design tools, and Linear, Jira, or similar project tracking systems.
Ability to coordinate cross-functional delivery and create reusable implementation resources.
Compensation & Benefits
Base salary: $140,000 to $180,000 annually. Visa sponsorship is not available.
Location
On-site in Chicago, Illinois.
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Solutions & Sales EngineeringRemote$140k+
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