Field Service Account Manager
At a glance
Mid-level Account Management role at Clean Harbors External Career Site. Norfolk · full-time · $80,000–$90,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Generate field-services business from current customers and new prospects across your assigned territory
- Develop customer relationships while finding ways to expand profitable remediation, tank-cleaning, and emergency-response work
- Run enterprise accounts as the main contact, resolving problems and protecting customer satisfaction and retention
- Use Salesforce to manage pipeline activity, spot cross-sell opportunities, and monitor performance
- Negotiate pricing and agreements, then support invoicing, collections, and control of sales expenses
What you bring
- At least three years in B2B account management and business development sales
- Salesforce proficiency plus demonstrated value-selling and negotiation ability
- Strong communication skills for building and influencing customer and stakeholder relationships
- A bachelor's degree in business, sales, or a related area is preferred
Who this fits
You’ll suit a territory-focused sales role that combines new-business development, enterprise-account ownership, and field-services revenue growth. The job is based in Norfolk, Virginia, and requires road travel three to four days each week. Experience with field, industrial, or environmental services and issues involving RCRA, DOT, CERCLA, remediation, emergency response, or industrial cleaning is strongly preferred.
From the employer
Clean Harbors in Norfolk, VA is seeking a Field Services Account Manager to join the Environmental Sales team! This role is responsible for generating leads and securing field service business (i.e. hazardous waste remediation, tank cleaning, emergency response) from both existing and new customers within an assigned territory. The Account Manager will build and maintain strong customer relationships while identifying opportunities to grow profitable Field Services revenue.
Why work for Clean Harbors?
- Health and Safety is our #1 priority, and we live it 3-6-5.
- Competitive compensation: $80,000-$90,000 base salary + commission structure.
- Comprehensive health benefits coverage after 30 days of full-time employment.
- Group 401K with company matching component.
- Generous paid time off, company paid training and tuition reimbursement.
- Positive and safe work environments.
- Opportunities for growth and development for all the stages of your career.
- Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
- Develop new business and grow existing customer relationships.
- Meet quarterly and annual revenue and growth targets.
- Collaborate with internal sales teams and local branches to drive results.
- Manage enterprise accounts, serving as primary point of contact and problem solver.
- Track pipeline and activities using CRM tools to identify growth and cross-sell opportunities.
- Negotiate pricing, contract, and manage customer agreements.
- Support invoicing and assisting in collection of customer payments.
- Control sales expenses and maintain awareness of performance and pipeline.
- Resolve issues quickly with urgency and a bias for action.
- Build strong stakeholder relationships to ensure customer satisfaction and retention.
3+ years of B2B sales experience in account management and business development.
Background in field services, industrial services, or environmental/waste management highly preferred.
Experience handling customer issues related to RCRA, DOT, CERCLA, environmental remediation, emergency response, or industrial cleaning highly preferred.
Strong business acumen with proven value selling and negotiation skills.
Excellent communication skills with the ability to build and influence strong relationships.
Proficient in Salesforce CRM.
Bachelor’s degree in business, sales, or related field preferred.
Willingness to travel on the road 3-4 days per week.
40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.
Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
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