Renewals Account Manager
Clarivate Open · verified Sep 21, 2026 At a glance
Mid-level Account Management role at Clarivate. Remote, United States of America · full-time · $63,200–$79,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Proactively speak with customers to uncover needs, support them, and find renewal or expansion opportunities
- Use product expertise to recommend solutions that reinforce customer value and support renewal sales
- Carry out renewal and retention plans while contributing to wider sales planning
- Keep product, offering, and market knowledge current to strengthen sales conversations
- Track renewal pipelines in sales systems, share opportunity updates, and provide accurate leadership forecasts
What you bring
- A bachelor's degree or equivalent professional experience, plus at least five years managing a high-volume SMB customer book
- Experience retaining and expanding accounts, or delivering customer service, for small to midsize pharmaceutical and biotech companies
- At least three years using Excel in a professional setting
- Salesforce or a similar CRM, consultative selling, and strategic account management experience strengthen your application
Who this fits
This role suits a US-based account manager who has handled many SMB accounts and worked with pharmaceutical or biotech customers. You’ll work remotely from within the continental United States, primarily during core business hours in your time zone, with flexibility for global time-zone needs. The job centers on renewals, retention, forecasting, and customer-facing sales work in Life Sciences and Healthcare.
From the employer
We are looking for a US Remote-based Renewals Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare.
About You – experience, education, skills, and accomplishments
Bachelor's degree OR equivalent work experience
5+ years’ experience in sales managing an existing high volume SMB book of business, leading retention, and expansion efforts or customer service
Experience working with small to midsize pharmaceutical and biotech companies
3+ years of experience working with Excel
It would be great if you also have . . .
Salesforce experience, or proficiency with comparable CRM platforms
Renewals Account Manager experience
Consultative selling and strategic account management skills
Prior background in Life Sciences or Healthcare customer-facing roles
What will you be doing in this role?
Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes
About the Team
The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate.
Hours of Work
This is a remote position within the continental United States.
This is a full-time, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
Compensation – US Only
The expected base salary for this position is $63,200 - $79,000 USD per year. This role is eligible for (incentive or bonus) earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.
In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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